Overall Ratings & Reviews Boston

Staff was friendly. Breakfast buffet was really good.

Great staff, food and location. Nothing was bad!

Hotel delizioso, comodo all’uscita dell’autostrada e a pochi minuti a piedi dal centro. Camera moderna, silenziosa e molto pulita. Bagno grande e moderno

Our room was in an adjacent connected building that you had to take stairs to get to. The doorlock from inside our room was not working. When i mentioned to Reception that we did not feel safe not locking the door from inside, they said they wouldn’t be able to do anything that evening, and we would have to wait till tomorrow for a room swap or lock fix. Neither was followed up with the following day, and since it was your last day, we eagerly just waited to check out of this hotel. We did not get proper sleep both nights since the door was unlockable/unchainable from inside. The hotel offered breakfast, but the waiters would only bring coffee to italian speaking guests. When my wife politely asked for coffee in english (seeing other guests on both sides of our table get offered coffee by the waiters), the waiter rudely pointed her to the coffee machine. I will never stay at this hotel again. We stayed at 3 other hotels (comparable to this hotel) in different cities during our same Italy trip, and their services were all good.

very close from train station, clean, nice breakfast.

Found the staff in reception not helpful and not friendly!! No milk in the room for tea & coffee Thin walls so very noisy hearing the lift outside the room plus next door showering & could hear every time they spoke early in the morning Asked for ONE bottle of water & had to pay Paint on ceiling in shower room had just been touched up & looked all patchy TV in room had no English channels Roof top swimming pool was in the building next door! The room was vey spacious though which was good and breakfast was ok

Good quality for price

Overall it was a good experience. The staff was nice and the room was comfortable enough.

Appalling customer service. Waiting staffs attitude was abrupt and disrespectful. Worst customer service I have ever experienced. So much so that we left a day early. Miserable horrible staff especially the waitress that works on the breakfast buffet who actually accused me of taking a breakfast side plate! Additionally the abusive abrupt head waiter that brought out the buffet food was unprofessional and raised his voice to me across the dining area. Couldn’t wait to leave Boston Hotel, left a day earlier than booked, Would never stay there again and definitely wouldn’t recommend for others to stay.

Personal de recepción muy amables, los camareros correctos. Ambiente tranquilo.

Ottimo hotel in centro, personale professionale e disponibile, camere ampie e ben arredate. Colazione varie e molto ricca. Prezzo vantaggioso. L'ho

Amazing weather , good location when it comes to transport and restaurants , breakfast had loads of food to choose from , and the swimming pool was a good touch to the hotel.

A hidden gem that is close to the Terme Station and center of town with only a 10 minute walk. We found a Ferris Wheel and Merry Go Round in the town square. What fun!

Très bien

Overall, we like it.

Professionelle og meget venlige ansatte på hotellet med fantastisk god service. Rigtig god og varieret morgenmadsbuffet. Hotellet ligger i et dejligt charmerende og hyggeligt område midt i byen.

Very nice and calm

Lækkert hotel. Meget lille pool område som ligger på taget af hotelles anneks. Super hyggelig by. Virkelig flot morgenmad. Super service. Alt i alt et virkeligt godt hotel at bo på. Prisen pr nat er også god

Location is good, near the train and coach station. The swimming pool is so small that it's more like a plunge pool- No provision for towels and the changing room is tiny. Our air-conditioning unit was not working properly, sometimes it came on sometimes it went off making our room very hot during the night. Breakfast had lots of choices but no cereals or hard boiled eggs available ( only poached eggs or omelette). No fresh fruits ( only. Fruits cocktails in a bowel) otherwise quite good.

Very comfort accommodations.