Overall Ratings & Reviews SpringHill Suites by Marriott San Antonio SeaWorld Lackland

I suggest updating broken items. Cleaning bathroom using

We were only guests for one night but Samantha made our stay memorable. Prior to check in I had called and spoken to her, twice. Both times she was friendly and helpful. When we arrived, I apologized for being so “extra” and she just smiled and said it was no problem. When we went to our room our lock on the door was having issues and wouldn’t lock. Samantha sent maintenance up right away and he fixed it.

The bed had hair on top and under the cover.

Save yourself the headache and just spend the extra money to stay somewhere better. The only positive about this place is Maria. Staff is rude and cleaning folks smell like an ashtray. The smell of cigarettes lingers. Also they charge for parking which I don’t understand. The area is not patrolled what so ever

Great stay.

Great

It was ok, i liked how it was surrounded by a lot of stores and restaurants.

Front desk over night was not very friendly

It was nice, the price was good it was a quick trip so didn’t plan ahead so we stayed here but it was still nice.

Sheets and pillow covers was dirty.

Cleaniness and all housekeeping staff said good morning, afternoon and engaging. Front desk not so much.

It was very nice and clean

Good stay.

The room was a bit smaller than what we expected but ended up being just right for our family outing. The indoor pool was really cold for us but my kids (8) (6) didn’t mind it at all. We didn’t communicate much with the staff but they were friendly the times we did. My only complaint is paying for parking but I know that’s to be expected everywhere we go now. Overall a good stay for my family of 5

Amazing clean hotel. The only gripe I got. The salsa roja for breakfast, tasted like marinara sauce. Otherwise great hotel.

Excelente

Room was spacious, and staff were friendly & accommodating. Close to Lackland AFB if you’re looking to stay nearby for a BMT graduation.

It was ok

This location is so convenient and everything is pretty blemish in walking distance.

I stayed at this property and my bed sheet that was on the bed had pink stains and blood stains on the comforter. Pool is super cold and not heated, but staff is super friendly. If there are blood stains just throw away blankets and get new ones. It’s gross and I couldn’t wait to go home.