Overall Ratings & Reviews Comfort Inn & Suites Plainville-Foxboro

We went to a show near by and needed a room for a night. It was close, newly renovated and clean. Would stay again.

The water pressure was awful. The tv didn't work.they only have 2 carts for luggage. I had to make 2 trips. The hallway and lobby has no air conditioning, when it is hot out it is very hard to breathe going up to your room including in the elevator.

Very nice newly renovated

I liked everything. The hotel is renovated, everything is clean and new.

This place should not be open yet. It is not ready. Staff are friendly and apologetic (and quite frankly i felt sorry for them). Should be half the price. If you just need a place to sleep for one night and then move out, it will suffice, but at a too expensive price.

Everything Nice and clean since they just renovated the building.

Check went well, staff was very polite and helpful. While we were leaving for dinner, we noticed about 25 families were getting handed prepackaged meals on an organized manner. During nite we had 2 fire alarm incidents one at midnight and one at 430am. While checking out. We were told this has been an ongoing problem as some of the long term residents were washing clothes wct in their rooms.

Our check in was great. Comfortable clean room. Our bathroom sink leaked but the desk clerk (Ethan I believe) was quick to help us with a bucket until he could get a repairman.

Overall the hotel is decent, clean, good breakfast, good rooms. It's not especially convenient to Boston and it's not close to much, backs up to a trailer park. The main reason that I didn't give this 5 stars was they have the AC governed so it won't get cold in the room and the fan would not stay on. I slept terrible.

Customer great, clean! Wish breakfast had eggs, bacon, was limited

Very comfortable all around. Nice breakfast in the morning. Good rate.

bathtub doesn't have any curtain so when you shower, all the water splashes into the floor. It is a falling hazard. The tub didn't look clean to do bathtub. So, have to do shower.

Amazing staff and great cleanliness

The fire alarm went off at midnight for the second time that day

The folks working the front desk were professional, helpful and enthusiastic in providing service. We were very happy with our stay.

The breakfast/lounge area was very inviting. Although there have been a lot of updating the bathtub and shower updates seem lacking, making it seem unclean and I didn't feel safe in the shower because the grab handle was not in a covenient location.

Good

All employees were extremely helpful and friendly

Poor service. Made 3 calls to get TV working. They dont clean your room/bathroom at all unless you ask. Virtually no housekeeping services unless you ask. Seems like it's run by total amateurs.

The staff was fabulous -- warm and helpful, rooms and corridors clean and the breakfast was really much more than expected. Fresh fruit, hot eggs, great assortment of breads and muffins :) My only 2 issues were there was only decaf coffee pods available for the rooms, and the elevator AC was wonky so the elevator was hot. But the smiles at the front desk more than made up for it. We'll be back!