Overall Ratings & Reviews Taj City Centre New Town Kolkata

My stay was good & safe. Food in room dining was great ordered couple of times. But lobby/front desk so many staff walking around but you’re waiting to get things done like had to wait for my luggage after checkout & I had to leave for airport but staffs are very polite & felt safe throughout. I will come back for sure & will recommend my family abroad.

Great experience!!

Had an amazing experience loved the hospitality

I had an incredible experience at Taj City Centre New Town. From the moment I walked in, I was impressed by the stylish and modern design, paired with a cozy, welcoming atmosphere. The staff were exceptionally friendly and accommodating, always going above and beyond to ensure our comfort. One of the standout features was the fine dining at Wykiki which offered stunning panoramic views of the city skyline – it’s the perfect spot to unwind at sunset. The rooms were impeccably clean, spacious, and thoughtfully designed, with a blend of contemporary decor and local artwork that gave the space a unique, personal touch. I was also impressed by the in-room amenities, particularly the tea bar and eco-friendly toiletries. The hotel also offers a delightful spa with an array of treatments, and the fitness center was top-notch with state-of-the-art equipment. I also loved the fact that they have a unique green initiative – using energy-efficient lighting and offering refillable water stations throughout the property, which really reflects their commitment to sustainability. The breakfast spread was another highlight, featuring a wide selection of fresh, locally sourced ingredients. It made for a great start to the day. I highly recommend this hotel to anyone looking for a mix of comfort, luxury, and standout features that make the experience truly special!

Great location and taj hospitality was an added benefit

Great stay , food and staff

It was a great experience. It could have been more kid friendly but overall we found stuff to do around the place. Breakfast space great; excellent art collection and woodwork.

The location and service are un-beatable. The big mall next to the hotel allows is a big plus.

It’s a great property and with the Taj brand of service. I am sure the Taj brand would make sure to improve and make it a better experience for everyone

Service , food, and cleanliness are all good. Lighting in bathroom could be little beighter.

Pleasant and relaxing stay connected to a mall and walking distance to many eateries.

Staff were excellent and courteous,, everything else was perfect

The staff were very helpful and cooperative. The place was very clean and only a 5-8 minute walk from the airport. Overall, we had a very good experience

Excellent property. Excellent service and quality of food. Great selection for morning breakfast.

Awesome staff! They take care of your needs proactively! Highly Recommend

Nice and very conveniently located

Nice welcome and interaction during check-in

The room that was suggested on the website as a family room for 2 adults and 2 children was not suitable. It was misleading and shouldn’t be offered to more than 3 people at the maximum. We ended up paying for another twin room for the kids resulting in much higher costs. Also the twin room smelled of strong smoke even though it was a non smoking floor. Raised complaint with the hotel who came and confirmed they could smell the same. They offered to put air freshener which wasn’t an option as it was middle of the night when the kids were asleep that we noticed the smell. They put a dehumidifier which helped a little

Very friendly and helpful staff. I must mention the great service provided by the Manager Dipankar Bannerjee who left no stone unturned to make our stay at the hotel comfortable

The staff were very friendly and helpful, promptly providing any services we required. We enjoyed having breakfast there every morning. Unfortunately, the wooden floor in our room was very noisy, which disrupted our sleep. Apart from this issue, we had an excellent stay at the hotel.