Overall Ratings & Reviews KKR Hotel Tokyo

Good hotel for a central location. It is a bit dated and needs an upgrade. There was slight molding in the bathroom. Customer service was friendly and accommodating. The buffet breakfast was not that great for 3,000 yen. Beds were a bit stiff, but ok.

Very well maintained and wonderful amenities. Staff were polite, but not very helpful in a time of crisis. I lost my passport and the reception staff seemed completely uninvolved, didn't offer to help in any way (for example, to call the police station and report the loss, since I didn't speak Japanese). But the hotel itself was lovely.

The hotel staff were professional and friendly. We did find the room small for two people with large suitcases. They tried fit to much furniture in a small space.

Located close to a metro station and the palace grounds

I’ve stayed in this hotel a number of times for work meetings in the area. The hotel is very reasonably priced, rooms are clean and functional - not very pretty! Appears to have a “chapel” so popular with wedding ceremonies. Imperial palace and gardens walking distance nearby. Lots of inexpensive (student) eateries in the area.

Ok

Can I have my invoice for KKR first before I can review?

Good location near the palace. Rooms were very good size for Tokyo.

Very nice hotel. Room was spacious and clean with an excellent view 😁👍

Location was good, clean, front desk was very helpful.

Very good hotel. Stayed 6 nights. Very quiet room. Short walk across the street to visit the Imperial Palace Gardens. Entrance to the metro is right next to hotel. My room had a fabulous view. The staff are super friendly and helpful. I would definitely stay here again.

There's a train station right outside the property, though it's a fair bit away from shopping and restaurants for walking. Room was clean, we ended up with more space than expected, and overall we had a very pleasant experience!

Room service food was very poor. Dinner was served in a box. I put the box outside the room after finishing the meal. No staff took the box away and it stayed there till I check out. English communication is poor. Hot water is not hot enough for a hot bath in such a cold weather.

Rooms very small, smoking room on our floor was very smelly. Grear view and great breakfast buffet. Did not like how we had to use the room card for utilities in the room, it meant when we were out all day, the room was very hot and uncomfortable when we returned.

Staff are very friendly and nice. It also have everything you needed in a hotel.

Very nice place to stay. Metro right outaide the door.

Very surprised. Beautiful hotel and location

Great breakfast and good location

Worst place compared to even mystays

Easy subway access