Excellent hotel, we enjoyed our stay. We had a premium room with sea view which was nice although no sun on the balcony so we couldn't use it. The food was delicious with such a variety. All the staff were extremely helpful and friendly especially Hajer who cleaned our room and made animals out of the towels. There isn't much to do outside of the hotel, Djerba itself is a quiet Island.

For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel. The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working. There were 2 other men at reception the next day, and they were friendly and responsive. Breakfast was ok and the staff seemed friendly. But the coffee machines were sub standard. If you are looking for a true 5 star experience, this is not it.

The staff were nice

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Tres bon hotel ! Accueil parfait . Buffet tres superieur a la moyenne des hotels ! Quelques petits bemol parfois sur la precision des details de l’experience. Mais sinon tres bien

Excellent hotel recommended for family stay

The resort is really nice. Staff is welcoming, helpful, friendly. Animations are great with a lot to do on the resort itself. The dining experience in all inclusive is very impressive. The food buffet is amazing and all very tasty with an immense variety of choices even for kids.

I stayed at the hotel for 4 nights and since the forst I asked to fix the AC in my room. They didn’t manage to fix even though I kept asking more than once every day

Excellent option to stay on Djerba. We had a few hiccups during the check in but the rest of the holiday was really good. Very attentive staff, delicious food, clean and safe beach.

Over all ,all good

Very nice hotel with lots of amenities, staff are friendly and the rooms are nice with everything you need. We went out of season (Feb) so many places outsidea of the hotel were closed/limited which was fine as the hotel has lots to do anyway. Areas outside of the hotel are very littered with building debris and general rubbish which is a shame as it is a gorgeous area. The food in the restaurant was great for breakfast, lunch and dinner options. The staff however were very easily bribed and swayed by any customers offering the best tips and gifts. Everyday, "the best" tables were reserved and certain guests had their sole attention which meant many tables were not clean and you often had to collect your own cutlery, water and had dirty plates around you. So if you want a general level of service, be prepared to tip! The cleaning staff were an absolute dream, very friendly and accommodating, leaving funny towel arrangements and even little sweets!

I enjoyed it

Hôtel très propre et bien entretenu - buffets avec pas mal de choix de nourriture (local, pâtes, poisson, viande, etc...) la piscine extérieure n'est pas chauffée contrairement à celle intérieure, donc pas trop praticable (pour un mois de février) Bungalow très spacieux, le personnel, femmes de chambres et équipes d'animations sont très souriant et extraordinaires, toujours un petit mot sympa, le wifi passe partout et très bien (également sur la plage) - dans les points négatifs, je dirais qu'il y avait beaucoup d'algues sur la plage et que malheureusement le restaurant grillade de la plage était fermé (dû à la basse saison je suppose). possibilité de visiter les différentes activités, souk et attractions touristiques de l'île en prenant un taxi devant l'hôtel ce qui est nettement moins couteux et plus pratique car on prends le temps qu'on souhaite et on est indépendants.

Hotel was a great value. In the winter it’s too cold to swim outdoors but we brought tennis rackets and played lots of tennis, basketball and indoor swimming. The only thing that I didn’t like was that there was a smoking lounge inside the hotel lobby so the reception area always smelled like cigarettes. If the hotel would move the smoking area outside and away from the doors it would make the hotel much more appealing. It seems like a lot of the hotels in Djerba have indoor smoking.

Tout était bien propre repas varié et bon . Cette hôtel vaut bien c’est 4 étoiles La music le soir soirée jusqu’à 23h30 été plutôt dérangeant sinon sur le reste rien à dire .

I loved my experience at Iberostar Méhari Djerba. Delicious tasty food options for breakfast, lunch and dinner. Beautiful beach on the Mediterranean. Free beach umbrellas and chairs. Terrific animation team. Creative and interesting dance shows. Room was very clean. Fresh towels provided daily. Hajer did a fantastic job cleaning our room. She created different animals out of towels and our bed linens. We loved that! Crocodiles, swans and birds!! Thank you for your dedication and for making our room super clean and comfortable to stay in. My family and I would definitely come to your hotel again for our summer holidays.

Great hotel and great activities, staff are friendly and welcoming

Tout était parfait. Personnel et service exceptionnels.

We were looking for a family friendly hotel to relax, enjoy pool and beach time, spacious and comfortable rooms, and discover a new destination. That’s exactly what we found with Djerba and Iberostar hotel. Hotel Staff was really friendly, kids pool fun and big, large main pool, and perfect indoor pool for colder days, beautiful setting and beach, lots of sport and kids animations like mini disco every night which our 5 and 8 yo boys loved. Food was very good and varied every day with local and international dishes. I recommend this hotel. We also took the time to explore Djerba in Taxi on our own (Djerba explore and crocodile farm 5min drive away, countryside Gedalla and Djerba hood, and Thursday market at Houmt souk). The taxis drivers are all friendly and honest.

There were some issues in my room, but you can’t beat a room and half board at such a low price. The food was nice in the restaurant, and all the staff were friendly.