No phone in rooms No service after hours (after 8pm) Nice friendly staff but cannot help many questions or requests

Spotless room, great bed, and amazing staff. I would highly recommend this hotel!

In the middle of the town.

Very central to everything

Mk

Pleasant staff, comfortable room, good temperature and quiet. I was surprised I couldn't leave my luggage prior to check-in as the luggage room was full, but this didn't cause me too much angst. Would recommend and stay again if in Alkmaar

Good

Room and teapot were a little dirty.

-

Good breakfasts. Attentive staff

Very average hotel, I don’t know why it’s a Grand Hotel. the only positive thing about this hotel is the location and the facade Needs a renovation, big time

Great location and opposite great bar.

The hotel staff were extremely helpful. The hotel was very clean and also very beautiful

Very pleasant

Lovely stay, very helpful reception guy when we checked in. Great room, very glad of the AC. Great location in the centre of town.

Great location Central to Alkmaar at the same time it wasn't noisy. Clean room with everything that's needed.

When checking in I was upgraded, I guess because I am a fairly frequent guest and got a suite with balcony and jacuzi which was very nice. The staff were extremely helpful and attentive.

The location is excellent. Otherwise the building is old needs renovation

Clean, efficient hotel right in the centre of town

Location perfect in the centre of town. Friendly staff accommodated my very early departure. Room excellent. Can't fault it.