The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.

staff were friendly, room cleaners were very good, wood use this hotel again

We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.

The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.

A great Hotel where the staff were all excellent

Clean room and beautifully designed. Great pool and breakfast service. Only negative were the pillows that were too firm

Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!

A great hotel in a perfect location. Staff super warm, friendly and attentive (especially Mishel, Wander and Augustina). Really good selection/quality of food available. Highly recommend and will definitely return.

Not enough cleaning staff, room only cleaned at 5pm on day two

Sold a room that is not available

Marvellous

What a lovely place to stay. A few minutes walk to the centre of the old town. The beach was minutes away. Hotel was really clean and the staff who we spoke with were also lovely. Food was nice and bubbles on arrival in Benidorm was a pleasant suprise. Our room had a very large balcony which had the sun for most of the day. Very small negative was the lack of sun loungers and the wasted space with Cabana’s not being used due to a fee to hire them. All in all, as long as the Mrs’ fancies another Benidorm visit, we’ll be back to stay.

Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.

The Mecure is a lovely hotel. The staff are friendly and helpful and speak excellent English. The food selection is excellent. Easy walking distance to the beach and nightlife but quiet enough to relax as well

This hotel is stunning! We went for a 3 night honeymoon and couldnt get over the high standard of the hotel. On arrival, the staff were helpful and greeted us with glasses of cava. Our room was lovely. We had the duplex and it was incredibly spacious with great facilities: bath in the bedroom, luxury toiletries, 2 balconies and complimentary cava, soft drinks and snacks. The pool area was gorgeous. The bali beds were a real treat. All of the plants and trees offered a real escape from the other buildings. The bar food and drinks were tasty and fresh as well. We even had a live violinist play one afternoon by the pool. Breakfast was delicious with a range of continental, fried foods, sweet treats and fruits. Highly recommended!

The Mecure Benidorm is a classy hidden gem of relaxation walking distance from the madness, mayhem of Benidorm strip but its closer to the nicer old town with its tapas alley and bars where you can sit looking at the sea and let the world pass you by

Great hotel, lovely pool area with music and even a DJ on one day we spent around it. Breakfast was great, Room was clean. Couldn’t fault the staff. All round great hotel

Love this hotel, have stayed previously and would stay again. Doesn’t feel like your typical Benidorm hotel, has a much more upmarket feel. Really lovely pool area with heated pool. Poolside Cocktails are excellent, albeit it can take quite a while to be served when only one staff working but they are really made with care and attention so worth the wait! Breakfast is excellent, everything you could want and even had live music one morning. Only small gripe is we actually got told off like naughty children for taking a couple of pastries from the breakfast buffet . . we had paid for breakfast that day but our transfer was leaving so really didn’t see a problem grabbing something for the journey, it was literally 5 mins before it officially opened but the staff member was having none of it! Apart from that, staff are great, especially the reception staff who are super welcoming and helpful.

Lovely hotel in a perfect position. Surrounding pool area is an oasis .The hotel was comfy , clean and quiet. Food was excellent as were the staff

Stunning hotel, staff friendly and very helpful. Room was beautiful and we had our own sun terrace which was great. Spotlessly clean and beds were very comfy, had a great sleep. Breakfast was delicious and plentiful, thought the guitar player was a nice touch. Pool area was clean and plenty of sunbeds. Surrounding area was quite at night and only a 5 minute cab or 15 minute walk into Benidorm strip. Just a 2 minute walk down to the beach too. Great weekend break and would definitely stay here again.