We had one small glitch. I reserved the room the night before and the lady manager didn't get the message that we were coming. Since she stayed in the property, we got in with her return. She was exceptional friendly. The location was perfect for our trip to the Panoramic Route. The beautiful garden is as other described. The bed faces the garden and we felt so relaxed once we got in. No TV. Wifi is slow. But you can't beat the cost, convenience of location, safety and wonderful staff. She got up at 5 am to let us out of the gate. It was over 4 hours and we were back in Johannesburg and made our flight out at noon.