The staff was very nice. We had a hard time finding the building because of the construction, which blocked the main road, but we gave the reception a call, and they were kind and responsive. This is a budget hotel - you get what you pay for. It is rare to get anything in Quebec City for this price. If you only need a place to sleep and are budget-conscious, this is the place for you.
The things that were uncomfortable about our stay were the following. The hotel reeked of an air freshener. I read that the previous customer had issues with the colorine, so I think they tried to mask it with the freshener, but the smell was too strong. Also, the way that they hung the mirror was blocking the tap. You couldn't run the tap because of the mirror, so you had to hold the tap if you wanted the water to run. We were also in front of the parking garage, so when we were sleeping, a car was coming to the parking garage, and the headlights woke us up.