Congo Palace Hotel

Explore Congo Palace Hotel
7.4
Pleasant
From 437 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

8.4

Service and Facilites

8.2

Traveler Reviews Congo Palace Hotel

Number of reviews per page
20
40
Top reviews
Viktoria
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel needs updating, but is close to everything which is a plus! Very walkable! However, I feel like it has a staff that is inattentive and dismissive, neglectful. Thing was I needed to book one more night. The staff said it was booked and there was nothing available. I went on Expedia and found a room. Next, we reported somebody went through our bags that were locked and zipped. They went through my daughter’s Chanel items, and then put that bag away in my bag very obvious that it was looked through. They had so many excuses for why that happened like magic- flying monkeys ,etc. but nobody apologized. Nothing was taken that I know of but it felt weird.
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Vasilike
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The stay was ok. We had a room with 4 twin beds for 4 adults the 2 mattresses were comfortable but the other two were very uncomfortable, you could feel the springs from the mattress. The staff tried to accommodate us by changing the room but all the extra mattresses in all the rooms were the same. Also they didn’t not have irons in the rooms you have to pay for that service if you need it and there was no shampoo in the shower, it was a water down version of something. This was ok if you just need a place to sleep. Also, the outdoor pool is open to the public so you may not be able to use that amenity unless you get down there early in the morning! Overall I would give this place a 3 star!
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Charalabia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had dinner at the restaurant and it exceeded our expectations. It was great!
Constantia
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a last resort choice, if you must be in the area. The older (and cheaper) rooms are dated BUT issues were found both in the older ones and the renovated ones during our stay. Management prefers to give excuses, delay addressing issues and generally make the experience poor, along with some of the staff that are dismissive. Other staff were very helpful and responsive but it seems limited in what they can achieve as far as service. There are real issues to pay attention too, e.g. the balcony door was not locked on one side when we entered, which made the door roll open about 3 cm, so bugs were coming in. Also, I got pricked by a needle that was mysteriously attached to the curtain when I tried pulling it! It seemed to be there ever since the seamstress had hemmed it. That's insane level of negligence and a safety issue. Drains smell even in the updated rooms, individual twin beds pulled together, there is only one pool, not 3 as advertised, medium size and all the sun loungers were taken as soon as it opened. Wouldn't stay here for this price
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gabriel
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent front desk staff
Kevin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We paid over, I'm not allowed to say, but way too many euros to stay here for one week, room only, absolute joke. How they think this is a four star hotel is scandalous. We were here for a wedding, and other guests were also staying. Some had same room cheaper, with breakfast included, a lady was on her own and charged over, once again not allowed to say, but way too many euros, and her room was a disgrace, a bathroom you wouldn't see in a 1 star, never mind 4, room was also tiny. The hallways need decorating. False advertising, by saying 3 pools, ONLY 1, joke. Two good things, the staff, and rooms cleaned daily, end of
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Isobel
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food incredibly poor
Charalabia
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pool was great! Breakfast has a lot to choose from and I would stay there again
Theo
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room staff are great, shops nearby and breakfast was excellent
Sandor Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had an excellent stay at this property. Everything was very clean, comfortable, and well-maintained, making for a truly pleasant experience. The staff went above and beyond to assist us with anything we needed, which made our stay even more enjoyable. The breakfast was absolutely amazing — a perfect start to each day. We would definitely stay here again, and whenever we are in Glyfada, Greece, this will be our go-to hotel.
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Abed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I wish we told before booking that pool is closed
Debra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Looks great in pictures. But in person, the room had old features, air conditioning hardly worked, blow dryer from 1960s with not a lot of power. Paint peeling on trim around bathroom door. Lobby furniture fabric fraying.
Dana
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was exactly what I needed for one person one night!
Chris
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The property was very clean well maintained staff were extremely helpful and very friendly
Nickoles
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I liked the history of the hotel yet it feels it hasn't been upgraded in years. There are cracks in walls and funky smells. Housekeeping was great!
Roland
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Only factor that fooled us is the location and breakfast. Rest is below one star rating not worth more than $29.99/night for the rooms conditions from electrical outlets to furniture and mainly the old fashioned low quality toilets/showers!
Niki
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Everything was amazing! I will definitely be back! Thank you
Ahmad
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was very bad and people unfriendly
Niki
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Everything
Morfi
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Convenient location
Number of reviews per page
20
40