The breakfast room was closed at 8:30 am The night before the staff said make sure you come for breakfast.

The room was very dirty and smelt of cigarettes. Many things were broken, including the bathroom door, so it couldn't be closed.

good

The floor was saturated with an unknown liquid- making my feet dirty and so gross. I laid towels down so i could even get in bed without having to step on it. kinda

Room was very clean, and the staff was amazing. Great place to stay if your in Belleville. Thanks I'll definitely be back.

Unable to open door to room. Cigarette smoke in hallway. Phone in room not connected. I guess you get what you pay for.

Parking was fine. Whole hotel reeked of smoke even tho they had a No Smoking by-law sign in lobby. Asked for a no-smoking room...still reeked. Could not open door with key. Once inside the medioat FDcre room, the heater didnt work. The girl was very friendly tho. Eventually she gave us a new room which looked like it had been recently all re-done. MUCH nicer, cleaner room with no smoke smell. However, NO cell reception and could not dial 0 from any room to reach front desk as they were down. (Security risk) FD staff in morning were unconcerned with that saying it was not a by-law requirement. Oh, and there were no extra blankets when requested, although thankfully, the room was comfortable.

Ok

Easy

Room disgusting. Stains everywhere, burn holes, noisy Bathroom fan. Window curtain falling off. I’m getting a Refund in the morning

Gij

Clean room. Staff friendly and parking and room access easy.

Good

Good

Staff were great. Room definitely needed a better cleaning but for the price it was ok.

my truck back door was open when i checked in morning time

The room smelled bad, the bathroom was extremely dirty, and all the furniture was old and worn out. Also, when I went to check out, I couldn't find anyone in the lobby office.

Office reception great. Accepted suggestion for minor floor- carpet risk at bathroom entrance in need of repair. Did want to but forget mention room heater noisy at times!

I would patch all the massive potholes in the parking lot, and either fix/get a new door that is accessible to the hallway to the rooms from the outside because it was not properly secured, and anyone could have just walked in if they had wanted. The hallway also had the lingering scent of smoke from cigarettes. The front desk check in and check out was very smooth and straightforward. Room was tidy.

Parking lot was full of watery pot holes. The room was old, unkept. Water damage to the lamp shades. Broken lamp shade. Curtains missing hooks and the hook on the heating register. Partial repairs to walls. Dirty room. Furniture dirty and ripped. Toilet roll holder broken. Toilet dirty. Piece of wood behind the toilet tank. Terrible experience. I have pictures which I wish I could share