The front desk staff were welcoming and helpful. The breakfast was decent and the rooms were clean and comfortable. One of our ground floor rooms was next to the car park which was a little disconcerting, but not noisy, so that was a relief. Another ground floor room looked onto an alley, but was clean and comfortable. Overall we would probably use this hotel again. We enjoyed exploring Fort William and Neptune's Staircase and saw wonderful scenery. We were traveling by train (no car) so were limited as to where we could get to on the bus and by walking. The hotel is a fairly short walk from the train station just outside Fort William town center.

Clean , comfortable and a very good restaurant onsite.

Excellent facilities.

We stayed two nights while hiking in the area as a family of four. Everything worked out well. Rooms are a little dated but clean and had good toiletries available. We ate dinner in the restaurant and breakfast for both mornings. Staff were friendly and food was good.

Great spot, free parking and helpful staff. Air con wasn’t particularly effective and was a bit stuffy in the room. Rooms were a bit small for 2 suitcases but we managed.

Poor value for high cost of stay. Breakfast was very average and staff not very welcoming, especially the receptionist

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This place is nice, professional, and well-organized. The staff is efficient and very helpful, and the rooms are very comfortable.

Front desk staff was especially friendly and accommodating. Room was clean and comfortable. It was a 5 minute walk to the main cobblestone street with lots of shops and food options.

We enjoyed our stay. The restaurant is great and 10 minute walk from train station/downtown.

Excellent Service and the Food was Excellent.

Is a newly renovated property. Location is good. Room size varies and configuration makes it challenging to move around.

D

The room is super small and check in time is 4pm.

Great place to stay after finishing hiking the West Highland Way. Very comfortable room and helpful staff.

Lovely hotel with wonderful staff and restaurant. Great location!

Great stay and Dougie was absolutely wonderful!

Ir was an Ok property. Very clean but fixing some doors and rooms.

Although part of the hotel was being refurbished it didn't affect our stay. The room was ideal for our short stay, the breakfasts were very good with no delays on being served and the staff were very helpful at all times. Definitely use the Nevis Bank again when we travel to the West of Scotland.

My favourite hotel in Fort William - modern, comfortable and immaculately clean! Food is excellent!