We booked an apartment, booking shows good for 4 people. When showed up, one to had no bed. We were informed to use the king bed for 3 people and sofa for 4th person. We were charged 2000Rs per extra 2 beds. We had airport pickup included, which we were charged for as our flights were delayed. We were informed that we are party of 4 with 5 large bags. They send 2 small cars and charged for both. Extra bed and airport pickup charges were dropped upon talking to the manager. It's an hassle, seems like you've to negotiate your way into this property. Overall good property, location and excellent dinning options. Staff can be trained little better.

Excellent hotel. We missed our flight and had to stay another night but we thought it was actually better than staying at other hotel. We stayed Hyatt Gurugaon

The hotel is amazing

Not so great to stay and may stay other hotel.

We had a great time - an awesome family get together. The rooms were great and so was the breakfast and dinner buffet Thanks to the Hyatt team

Close to the airport

Just awesome in all respects

Great welcome and services Awesome breakfast and servers were very friendly and understanding

The residences are large units suitable for long stays. Having kitchen and laundry in the unit made it very convenient. Staff was very helpful in arranging airport drop off and pharmacy delivery.

Restaurant service is slow and a lot of the staff while being polite are inexprienced. Health faucet on the wrong side so difficult to use. But can be fixed by using flexible cord instead of the existing rigid one All cutlery in restaurant should be from the same family. I found knives were large and heavy, tablespoons were almost like soup spoons and the forks were short in length and lightweight. That's sloppy for a 5 star hotel

It was good

Great property

The staff are polite and attentive. Buffets are good both for breakfast and lunch. Gym is also well maintained

Staff were very friendly and great stay for a family of four with two small children. Apartment stay was comfortable and facilities were good for a family. Breakfast buffet had good selection of Indian food and also a western section. Chai tea in the morning and afternoon were good as well.

It was Gud … nothing extraordinary..

It was amazing experience Room condition food service, everything was perfect

Great people and helpful specially Suraj and Hrishikesh and had relaxing experience with spa

Il ristorante ZETA è eccezionale, il personale è gentile e disponibile. Quando sono arrivato ho trovato il letto in condizioni di scarsa igiene ed ho chiesto il cambio di tutta la biancheria. Chiunque può accedere alla piscina con scarpe da passeggio contaminando con le loro scarpe il pavimento.

Wonderful stay.

Good