room is very small, old, no space to put my luggage, can't meet the 3-star standard, felt being cheated.

The front desk staff were very helpful at getting us out and to the airport at 2am, which was much appreciated.

It was a nice little hotel with friendly staff and clean ...so not a,bad word to say about it ..worth the money it cost

Front staff was very friendly and located close to the center of the city.

This was an overall good hotel stay. Positives: helpful staff, really great wifi, lots of channels on the TV, comfortable bed, clean towels, great and quiet neighborhood near public transport options & lots of local stores and affordable cafes for breakfast. Negative: It could have been a little cleaner. Overall the main surfaces were clean, but it was a little dusty. Also, the room was just a bit small.

We were given a room with a very small window that just looked out onto an air well that was only about 6ft square. We had to have the light on the whole time we were in the room. On the last but one night the room stunk when we got back in the early evening and I went and complained. We were given the key to another room but no help with moving or apology. We were also very disappointed with the room and the quality of the breakfast for the price and opted to go to the bakery close by even though we had paid.

I stayed in there for 1 week with my baby girl and the staff was amazing! Always helping me with the stroller, or with another requests that I made! I just wished for more option in the breakfast… Other than that was perfect. If I go back to Portugal I will stay again in Hotel do Chile for sure!

Small room for single. Breakfast buffet scrumptious. Most of staff terrific.

The place is old as in dusty carpets and poor ventilation. The bathroom had an unpleasant smell.

Well it's an ok hotel my biggest issue was the bathroom that had bad drainage and flooded a couple times the way this bathroom build its like this hotel used to be an home for elderly people at one point in time.

Hotel do Chile is a great hotel. The staff were fantastic, extremely helpful, the room was really nice and everything was very clean. The bathroom was a good size and had a bath and a separate shower. The bed was really comfortable. The hotel and the area it was in were quiet. It's quite a long walk to the centre of town (about 30 min if you don't mind walking), however, there is a Metro station around the corner and then it's only about 5-10 min on the Metro into town and it was worth it to stay at this hotel as it offers really good value for money. There's free wi-fi in the rooms. Breakfast was a Continental buffet and there was plenty of variety, there was bread, rolls, cereal, yoghurt, cold meats and cheese, cake, croissants and boiled eggs and everything tasted nice and fresh. There's also a supermarket nearby if you want to buy anything and a vending machine in the lobby. There's also a lift so you don't have to carry your suitcase up flights of stairs. Would highly recommend this hotel to anyone visiting Lisbon.

Reception and other staff were very helpful and friendly, but my single room (which was at the back) was a bit of a let-down. Very hard bed and a lot of noise from a neighbour's dog. Note that some rooms (not mine) only have windows on to a light well. However, the room was always well cleaned and serviced. Breakfast was more than coffee and croissant, though the small breakfast room was sometimes very crowded. Though it is not very central the location suited me well as I was studying at a nearby language school. However it was a short walk to the nearest Metro station, with a frequent service to the centre. The upside was that, because it was not a very touristy area, neither the hotel nor the numerous local restaurants and cafes were charging top tourist prices.

Hote l was very convenient to metro and easy to get everywhere, staff were very friendly and helpfull.

The staff were really kind, and the room was nice. It was not luxury but it was comfortable and I felt safe there staying alone.

Hotel seemed too old, not very well maintained. Location was okay, but if you stay a little bit out of Lisbon (10 min drive) you can find much better hotels at the same price range.

Now I know how the positive comments from. Its indeed a pleasant stay.

The Staff was very very helpful before we arrived. Also after

I have stayed often at another nearby hotel which I liked. But in Sept. 2014 I stayed here and I will make Hotel Do Chile my Hotel of choice henceforth. The staff was were pleasant and helpful, and the room was great, as was breakfast.Unfortunately they didn't have a room available when I returned and I had to stay elsewhere. But I would have preferred Hotel Do Chile. TRY IT..YOU'LL LIKE!

Clean, comfortable and a good location

Room was small (granted, I did specifically book a single room - with a single bed) but not cramped, with a high ceiling and windows in two directions. View was nothing to write home about, so maybe avoid if you are after a nice view. Roomy bathroom with shower and tub. Aside from the bed, the room featured desk, chair, wardrobe, safe, fridge, television, and very efficient air-con. All around high-level of cleanliness. Nice breakfast buffet and decent wifi included. Estimated 3 mins walking to near end of Arroios underground station (not always open) and 5 mins to far end. Hotel was in a nice area with plenty of cafes, shops, and banks nearby. Not downtown but with good transport connections to downtown-area and to University of Lisbon. Very friendly staff. Good value for money.