Happy Guests Lodge

Explore Happy Guests Lodge
7.2
Pleasant
From 205 reviews
Cleanliness

7.8

Room Comfort

8.2

Location

8.0

Service and Facilites

8.2

Traveler Reviews Happy Guests Lodge

Number of reviews per page
20
40
Top reviews
Ciaran
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8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Place is fairly dated but there's a small kitchen there you've got microwave kettle and a toaster. Beds are nice and firm, had a much better sleep here than the hotel i stayed in the previous night at 3 times the price. I'd stay here again no bother.
Geoff
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best value for money I have ever come across. Large room with kitchenette ( fridge, microwave, two ring cooker, kettle, sink) En-suite bathroom with bath, power shower and W>C, towels supplied in room. Continental breakfast included in price. All this for just £31 per nightt highly recommended.
Lauren
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2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Would never stay again! Should have ready the previous reviews in more details. Extremely tired - bathroom completely un useable.
wolftan
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent staff, shower head needs replacing water pressure little low
Mjh
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cannot fault this hotel , great value and lad working there was polite and professional, highly recommend
Rachael
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4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wouldn’t stay again, property needs cleaning
CLARE
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6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

On arriving I was the outside appearance was a bit of a shock and I doubted wether as a single female traveller to stay there was some rooms where the curtains in the windows was torn down , broken chair outside , some of the other guests was outside let's just say was enjoying a few pints etc but I gave it a benefit of the doubt and went and checked in so I could see what the room was like before making a disision wether to not stay. Arriving at check out the duty manager checked me in and gave me an upstairs room , not the one which was requested but was sorted at another time. Rooms are ok , bedding and towels clean Can say about the shower power etc as I couldn't climb in the bath to have one and another guests comment at breakfast of "don't worry there are cameras every where " made me feel a little uncomfortable easy. Breakfast if included is continental style went to do some toast and all the bread was mouldy , took some pictures and showed the member of staff on the desk who asked how did I know its mouldy etc mm come and check for yourself , I will give him credit he did go to the local garage and get a fresh loaf , Tip though if you have any other milk ie semi skimmed , oat, almond etc take your own as they only provide whole milk ( blue label) although they wouldn't of known my dietary requirements it may be nice to cater for other requirements., so black tea and a minute amount of milk on cereals due to health reasons .
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Karen
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy parking. Friendly staff on check-in. Room smells plus food was left in the microwave and the fridge !
Robert
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2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

After driving seven hours I arrived only to be told by a receptionist with a passing acquaintance with English, that the room was no longer available. Due to the sizeable event I was attending all the other hotels in the area were full, so I drove back the same night. Not quite living up to their mission statement hung on the wall which states they aim to ensure the happiness of all guests.
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Attila
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good parking and good room. I am satisfied.
Dan
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2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Absolutely awful. I spent 30 minutes in the room before deciding to book a travelodge down the road and left as soon as possible. I’m not a fussy person and can sleep anywhere but this has to be the worst place I’ve stayed, (attempted to stay). The smell was awful. The carpets were disgusting and sticky. Bathroom full of mould and rust. Stains on walls. Pictures on the walls ripped. Genuinely felt the room was a health hazard which is why I decided to leave. The only good thing I can say is the receptionist kindly waited for me to arrive as I didn’t get there until late. Need to contact someone to discuss a refund. Pictures on hotels.com are faked and nothing like the reality. Even the picture of the outside of the hotel is faked. Happy guests lodge? I’m sorry but that should NOT be the name. Please please avoid. Save yourself the trouble and spend a tiny bit more for guaranteed cleanliness and comfort.
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Gavin
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4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I have stayed here many times before and not really experienced any issues. This time the check in wasn't to my satisfaction. I booked a studio room with a double bed only to be given room 16 with 2 single beds. The receptionist also asked for ID and took a photo of my drivers licence which I'm sure is a breach of GDPR. Communication with receptionist could have been better. Also thought the security could have been better as the front door was left ajar all thought out my stay. I am due to stay here x2 further times this year so hopefully things will improve.
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Jonny
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This hotel is absolutely disgusting, it’s like something out shameless!!! I took my 3 kids to watch the superbikes we pulled in to the car park to with 3 people drinking out a whiskey bottle swearing & been roudy.. The receptionist was very rude! The room was discussing mould on the walls in the bathroom & a big old poo stain down the front of the toilet, I requested new sheets as the ones provided had been used as they had brown marks all over the pillow cases form somebody’s foundation or fake tan The fridge was berry loud & kept me awake half the night This hotel is clearly needs to be unconditioned as a hotel
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Ian
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6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good for the price
Spencer
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with Partner
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

What a hovel smelly dirty needs a bloody good makeover
John
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6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Parking good. Breakfast very basic but there’s a Greg’s next door in the service station. Overall the place is a bit tired but then no complaints because it was a lot cheaper than travel lodge etc. would I go there again - probably.
Helena
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Parking is easy, free, small and simple. The hotel is basic but does the job, decor within the rooms is a little tired/would benefit from a freshen up (front doorbell and lock broken, a loose wall light etc) and cleanliness was satisfactory but not the highest standard. Simple tea and coffee in the room, nice fresh towels and staff are extremely helpful & accommodating. Our original room's tv was faulty- staff were quick to respond to issue and when it couldn't be repaired we we're upgraded to a slightly larger room swiftly at no extra cost. Simple breakfast options of toast, cereal, tea and coffee and fruit juice available in the morning included in the price of the room. It's a friendly no frills hotel, does the job, we will use again
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Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Easy parking
Anahita
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No good conditions No breakfast service
Richard
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good as always. Great value
Number of reviews per page
20
40