Fairly easy check in. Ok distance walk to Venice. AC does not keep up - needs more air flow to keep temperature fairly cool. Room fairly clean, but VERY dates and things broken (TV, shower stall leaks, windows don’t open well to get breeze) decent check in, shows you to your room.

Rooms were hot despite the AC. Staff are not very friendly.

The room was as expected. The staff were very friendly. The air conditioner did not work. We arrived late and the host turned the unit on before we went to dinner. We returned back to the room and it was hotter than before we changed settings on the unit and had showers and the unit still would not work. We went to the front desk to change rooms and no one was available so we tried calling the 24 hour service number which didn’t work. We contacted expedia.ca who were unable to get a hold of the hotel and we were forced to change rooms at 1 o’clock in the morning as we were all getting sick. The staff in the morning told us we would get a full refund however, Expedia is now saying they will not be refunding us. I am most disappointed with the lack of support that Expedia has given us.

The AC did not work. The room was dirty, the shower head was broken and TV too. No internet. Do not stay in this place.

Jamais je n'ai vu une douche aussi sale. La moisissure était sur toutes les tuiles. Le tapis ne semble pas avoir été nettoyé depuis des années. L'air climatisé est pour ainsi dire inexistant. Bien que l'appareil fonctionne, la température est réglée à 26°C et ne peut être changée. Le matelas est creusé et inconfortable. Toutefois, les draps et les serviettes étaient propres et le personnel gentil.

Hotel is very dated and old it was very dusty and mouldy. The corridors to the room were dusty and some areas leaking water which you could see. The room itself was very dusty, random patches, unfinished alarms and lights, exposed wires! The shower curtains were mouldy and the curtains to the window were also mouldy. Shame, as it’s a superb location it just needs a big revamp and massive clean up.

The property listing stated that our room included a private exterior bathroom. Upon arrival, we discovered that the bathroom was actually shared with other guests, which was a significant misrepresentation. In addition, we experienced the following issues during our stay: * The shared bathroom became completely clogged during the night by another guest. This was not caused by anyone in our party. * We reported the issue promptly; however, the bathroom remained unusable through the following day. Since there was only one shared bathroom available to us, we were left without functional restroom facilities. * Because the problem remained unresolved and the accommodations were not as advertised, we were forced to check out one day early and secure alternative accommodations at our own expense. * The shower was extremely small and showed significant mold growth, raising concerns about cleanliness. The hallways are filthy. * The room had broken air conditioning, and did not work at all, despite the extreme summer temperatures. * Numerous basic amenities were not functioning properly, including most of the electrical outlets not working, the light fixture, and the television. * The mattress on one side of the bed had deteriorated to the point that it sagged dramatically, making it difficult to sleep safely and comfortably. It was like sleeping on a slope. * As a family traveling with children, we were also uncomfortable with the shared bathroom arrangement after encountering

This is a cute little hotel, the place is outdated but clean, the room was nice and cool.

Did not like anything about this hotel

El lugar totalmente sucio puedo entender que es una ciudad vieja pero no tiene nada que ver con la limpieza, No hay nadie que te asista , el aire no funcionó y con descaro solo dijeron que no funcionaba, buscaron un ventilador con defecto , la bañera orrible de sucia dios mío lo peor que e reventado en mi vida

Can be a bit confusing to know where to check in, as the address given to you is not where the reception is. I understand that Venice is literally in water but the condition of the rooms are musty, moldy, and old. House keeping does a good job but there is definitely mold and grime in the bathroom, with the carpets in the rooms being discolored and making the room feel off-putting. There is air-conditioning but it does not help, it may be 'centralized' but it just makes the room feel hotter, in fact it is cooler outside. Despite the hotel being kinda bad though, the area can't be beat. Easy access to the water transport to get to San Marco and San Polo very quickly! The restaurants nearby are extremely expensive but getting into the main center of Venice is very easy so getting good, valuable food, is manageable. There is a good grocery store nearby and Dorsoduro is a good quiet neighborhood in comparison to the other high foot traffic areas in Venice.

Do NOT book this hotel!! We came in at 10:20 at night in the pouring rain after a super long flight and no one was there to let us to our room. Hotels.com said “they sent you an email with instructions” there was no email. After 3 hours of back and forth they FINALLY put us in another hotel but I’m actually glad they weren’t there because this looks NOTHING like the photos. This is a run down, super FILTHY hotel with no air conditioning, it smells so bad in the little lobby area we were able to get into. We spoke with a few people staying there that were smoking outside and we dubbed it the catfish hotel. Owners never contacted us, refused to respond to hotels.con besides “we sent instructions to email” DO NOT STAY HERE!

The carpet in the bedroom was discoloured in a few places which It looked horrible. When when I wanted to turn off the air-conditioning I was advised to go downstairs to reception for the remote control. I was advised that there is only one remote control for all of the rooms that have the air-conditioning units. This is just simply not good enough. The more worrying thing about this was the Staff felt that this was quite normal. I have never experienced this before in my life. There is nothing around to go and get something to eat outside of the hotel.

This hotel was filthy, the light switch was falling out the walls, the window was broken causing mosquitoes to come in, mold on the ceilings and on the bathroom tiles, carpet stained and discolored and the worst of all the air conditioners don’t work. I reported it to the front desk concierge. He placed me in another room, same problem, he chipped the breaker and that didn’t solved the problem. I asked for maintenance, he said not at this hour they’ll come in the morning. I stayed the night in the heat, went touring in the day only to come back and find no one came to fix it. I asked for a refund for the remainder of my stay and was told they cannot. This was the worst experience to have in such a beautiful place. PLEASE AVOID AND DO NOT STAY HERE!!!!

The hotel is nothing like the pictures on Expedia. The location is great but the room was very old and not maintained properly at all. The WiFi didn’t work and one of the beds had no frame it was just a mattress on the floor. A positive was that the bedding was clean and it was a safe and convenient area

We checked in and our room was around 90 degrees Fahrenheit. They were sold out and admitted it was not working but didn’t have another room, the front desk gentleman was very friendly, and said we would get full refund and we left and found another hotel in Venice… but the refund never happened. To date, I have not seen a refund for two nights that I never used. I highly recommend avoiding this hotel due to service and you can’t even turn around in the sweltering room.

Location was excellent and cute room decoration. The floor carpet was very dirty. Central Air conditioner was very hot 26 ° Celsius and was controlled by the hotel , The room was really hot it was very hard to sleep in that temperature, plus the awful pillows.

Very hot without air conditioning - wouldn’t stay there in summer

Bathroom had peeling paint and signs of mold.

No internet. No tv. Mold in room and shower. No AC.