Castlecary House Hotel

Explore Castlecary House Hotel
8.2
Very Good
From 554 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.2

Service and Facilites

8.8

Traveler Reviews Castlecary House Hotel

Number of reviews per page
20
40
Top reviews
Jane
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Most staff were helpful,a member of restaurant gave a Fawlty towers experience very abrupt and had to be reminded of completing dinner order and getting the bill. Meal was amazing but very let down at breakfast which we didn't eat. Bar staff were super helpful. The room was adequate but could do with a yellow strip at high step as you entered in the courtyard rooms.
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Rachael
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very run down. This wouldn't have been a major issue if it hadn't have been filthy. And it was filthy. I walked across the carpet with bare feet after a shower and the dirt, hair, crumbs and general filth that was stuck to my feet made me need another shower. There were huge cobwebs in every corner and it smelled of damp. I don't think I'm particularly fussy, but it was truly dreadful.
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Julie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super breakfast, lovely big room, friendly staff
ADAM
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Just good
GERARD
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always a great stay - nice rooms , clean and well maintained. Tha main reason we stay here many times is the staff - all are friendly and helpful especially Jo and her team .Nice restaurant with many various offerings and a well stocked bar . Will definitely return.
Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cold water in room. Hotel staff said that it is a common problem when hotel is full. Lucky chance of hot showers. No tea spoon for tea and dirty cups. Old cigarette butts outside the door.
Coach
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good stay
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Scotland and its people are always amazing! You can't have a bad time, because they won't let you! The breakfast and dinner at the hotel are top notch, and very reasonable and generous.
James
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s been a while since the out buildings where constructed, and bit of attention would not go a miss, I would however recommend the establishment its value for money and a good location, The TV either needs retuning or renewed in the room I was in so maybe a check of the TV’s would be good. I found the staff friendly and welcoming
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Robert
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property was dated. We we located in rooms separate to the main building. Room dated.
Carrie
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great property.
Liam
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6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

States no pets but there was dog hairs in my room and I am allergic to dogs!
Krystle
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The Good: The staff were very helpful and welcoming, the room was cleaned to a high standard and there is plenty of parking on-site. The Bad: The property is very dated and in dire need of a full renovation. We had one of the “studio apartment-style” rooms and the shower controls were cracked and the grouting and paintwork overall need re-done, the carpet was old, the sofa was threadbare and the furniture in the room looked like it was mismatched and looked like it was bought from charity shops. The room was warm but the heating controls didn’t work so the heating couldn’t be adjusted. Fine for a place to rest your head but probably wouldn’t stay again unless it was renovated to a much better standard. Disappointing for a conference venue that also advertises weddings.
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Alan
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6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Place is a bit tired and overdue a refurb
Jeremy
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Plenty of car parking, which was good. There was a wedding and an 80th Birthday which meant the staff were overstretched, Service was slow. Sat down for a meal at 7.00 which we had reserved, half an hour later I had to go looking for a staff member to place an order. Then there was another half hour wait till the food arrived, For some reason the family who came in 40 minutes after us got their food at the same time. The room was clean but basic, and looked very tired. Breakfast was good. Overall the stay was ok, but I don't think I would rush back,
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Jamie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Absolutely loved our stay. It felt like having our own little house, which made it feel extra special and peaceful. The property was beautiful, well looked after, and had everything we needed for a comfortable stay. The only minor issue was that the Wi-Fi was a little spotty, and with limited mobile signal in the area it could be frustrating at times. However, this didn't take away from what was otherwise a fantastic experience. We'd definitely recommend it and would love to return in the future.
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Kenneth
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice bar/grill
Shaun
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice clean large room Staff very polite and welcoming
Finley
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pleasant stay would book again
Andrew
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The stay was Amazing - Awesome Welcome to the accommodation. The Food in the restaurant was First Class and the Friendliness of the Staff was Brilliant. Will be returning Customers at some point. Thank you
Number of reviews per page
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