El checkout no m dejron un psr d hs . No tengo alg prioridad x ser vip de hoteles.com?

The room was great and the staff too

They added extra charges on the rooms for no good reason.

Good staff but very average property

el hotel cumplió a plenitud con mis expectativas

Staff, very nice! The food at the restaurant needs a little attention. Overall, very good.

Very good hotel with excelente location. Nice facilites, good breakfast and friendly staff. You can go by walk to most of the attraction in downtown. The only think we didnt like was the odor of the room, smelled like mold and cigarrettes.

Very good price-quality ratio. Central location. Noise isolation is not so good.

We loved the room, the breakfasts, the location, the staff, the massage we got, and most everything. The only complaint is that the shower door didn’t close and the floor outside would get wet. The hotel needs some upgrades like the bathrooms and the gym needs more space and better exercise machines. However, overall I would give the facility a “very good” rating.

Hotel confortable muy buenas las habitaciones algo viejo pero adecuado para la estadía

Fuimos con mi bebé de 8 meses y todo el personal es maravilloso, me apoyaron muchísimo. Son increíbles

Nice budget hotel. First assigned room was unacceptable. Second was better though not very clean. Had to ask for towels and for the floor to be cleaned. Good breakfast though crowded space. Good overall stay, very good location. Good check-in. Major issue though is that the stairwells, ie fire//earthquake escape route, was very problematic as the doors, once inside, had no door handles, so couldn’t be opened without great effort. Must be changed for client and staff safety.

It was perfect because I went with my daughter that is seven months old and they have all the facilities the crib they hi chair all the staff is very nice and the facilities are very beautiful

Very good facilities

Estuve una sola noche. Estaba limpia la habiatacion. La ducha se inundaba un poco. Para pasar los canales del televisor tenia que apuntar al modem entre el televisor y la pared. Muy comodas las camas y me toco una vista muy linda. Desayuno buffet con platos frios y calientes. Una sola estacion sin gluten. No tuve la oportunidad de usar el spa. Creo que el precio es caro para las comodidades que ofrecen.

The room are old and washroom with bad smell.

The staff at the hotel were all great you, we were helped after a long journey. The hotel is in a good and safe location, recommended. Good breakfast!

Carolina and Mariana were great! Excellent food and service.

The customer service is horrible. The bathroom is very small , entering the shower and closing the door is an impossible mission.

Great place and quality people works here.