Overall Ratings & Reviews Holiday Inn Express & Suites CLEVELAND by IHG, an IHG Hotel

It was a good stay! Would stay again and would recommend to family/friends passing through

Very clean with friendly, helpful staff. Had a king suite with sofa, table, fridge, microwave and Keurig. An extra blanket would have been useful, and there was no pen or pad to use for messages. Small things that I count on when I stay in a hotel room. Also the tv was difficult to navigate and kept freezing and had to be restarted until it wasn’t usable. I’d definitely stay again, but would be more prepared.

it was nice

It was nice

Horrible smell in room. Was offered a

Loved the staff and the room was amazing

Clean and friendly staff

Parking lot has great bright lights. Easy to park.

There was a lot of thumping and bumping near our room and we could not get the A/C until to work well. Other than that, it was a nice stay. Very clean and staff was nice.

Nice hotel but water took forever to get hot and the part of town was not the best.

Excellent

Nice place , very very very clean

Location is great

Great staff, breakfast, rooms, and amenities. Would definitely recommend.

Pool was closed during our stay.

It was a nice stay, thank you

This travel was due to a family funeral and the stay was great. Check in was great, food was great. Overall experience there was excellent.

Thank you

The front staff during my two night/ three day stay was pleasant, cordial and helpful.

Great hotel