Amazing stay! It was the perfect location!

The WiFi is horrible, tried to get work done but didn’t connect. When it would finally connect wouldn’t stay connected long and it was extremely slow. After hour checkin you have to call the sister hotel for the code and check in… parking is a nightmare

The cleaning lady was very helpful in storing our belongings and assisting us with check-out. I didn’t see the check-in email, so I couldn’t access the property when I arrived earlier than 4 PM. I tried calling, but the voicemail didn’t provide any useful instructions.

Great hotel with lots of charm. Perfect walking distance to everything, which made exploring so easy and convenient. The staff was friendly, the atmosphere was welcoming, and we really enjoyed our stay. Would definitely stay here again!

Great boutique hotel for those that want character and location over luxury and chic. After 3 days in Old San Juan, I loved the central location just off the original Cathedral square. 18th century villa conversion with high ceilings, beautiful interior courtyard and roof deck. Terrific hospitality.

Room was clean, although it was hard to use the mirror when putting on makeup. Staff was very nice.

This place is amazing exactly what i was looking for ....old and rustic look....very clean and old Spanish style....and super location no car needed

Villa Herencia is a charming and unique boutique hotel- in a perfect location for exploring Old San Juan- quiet location but easily accessible to all the restaurants, museums, historic sites in Okd San Juan. The hotel has a nice courtyard and fantastic rooftop open air lounge with comfortable seating and cool old fashioned soaking tubs for cooling off, and a great place for morning coffee or evening cocktails. The rooms are charming with beautiful tiles and bathrooms. Simply sublime- would definitely stay here again!!

This is a great property. Unique decor. Comfortable surroundings. Excellent location. We will def be back

Excellent location in the heart of historic Old San Juan. Rooftop terrace provided breaks from sightseeing while still allowing us to take in the vibe. Wedding procession and dance in the street below was a bonus!

Loved this character-ful property. More a guest house than a hotel because it has very limited services, but lovely and historic. Really helpful and cheerful staff, though desk hours were a bit erratic. They said the desk runs to 1pm but some days it was later. Our first night it rained heavily and the room filled with an overpowering musty smell, and we worried, but it subsided the next day and was fine again. So not sure what happened there. The property is very quiet and peaceful. Guests seemed to respect the atmosphere. Tip: the hotel is at the very western edge of Old San Juan so you will add a LOT of time in taxis getting around, because traffic gets really bad in the area and they randomly close a key access road sometimes. We found it was easier and far cheaper to walk 5 mins east to bigger roads and get picked up/dropped off there (walking 5 mins to a big road where the one way traffic is going your intended direction can save you many times that in taxis).

Gorgeous property authentic old Puerto Rico Excellent location steps from the governor’s mansion and the water

A/C good. Room smelled a little musty.

Really cool old building. Staff was very helpful with Parking, early check-in, and help with luggage.

Excellent

It was so easy to get in, our room was clean, we loved the courtyard area and rooftop! Such a lovely space with so much history and character. Our room had no windows, but the high ceilings made it feel spacious and open. We loved the location to everything in Old San Juan!

The overall vibe of the hotel is something out of a movie. You feel back in time but with modern amenities. Highly recommend staying here

Yes

Amazing hotel!

Great historical hotel with great location. Within walking distance to all historic sites in Old San Juan