Staff were helpful and friendly. Room was comfortable clean and well serviced. Other facilities were good (although vegetarian food was sorely lacking). Parking was easy. Would definitely use again.

Im not one for leaving reviews but this place deserves it. What an amazing beautiful venue/hotel. We paid £114 for our room ( plus a charge of £15 per dog,we had 2 dogs with us) Check in was quick and easy. Once we were in our room, they delivered a dog bed and snacks for our dogs and bowls. This was such a nice touch. The rooms (Absolutely LOVE THEM) you can gain access from the inside of the hotel or you have a sliding door that opens to your own personal parking where you can park your car literally right outside your room. ( It was like having our own private chalet) The sliding doors provide bright light into the room but come with black out blinds that actually blocks out the sun, so you can have a lay in, in the morning. The rooms were so warm and cosy and very spacious. You got your tea's and coffee's and complimentary toiletries/hairdryer/tv ect. The bathroom had a very spacious bath with a shower over. The pressure was amazing and boiling hot water ( which I love for a hot bath) heated towel rails kept the bathroom so cosy and nothing beats a warm towel. LOADS of cupboard space in the room including hanging. When we arrived there was a wedding being held and i thought this is going to be one noisy night, but i was wrong. You can hear slight base from the venue where they have music playing. But this seemed to have stopped around 1.30am. But wasn't loud enough to keep us awake. The rooms were very quiet.

Great stay, really dog friendly rooms and great food and service

The towel radiator was incredibly ho

Very good

Stayed for my niece's wedding, hotel and staff were great. Only suggestion to make is it would be helpful to have a hand rail to help you out the shower as the gap in door is quite small and you end up touching the heated towel rail on exiting the shower.

We enjoyed our stay. The room was nice and clean and spacious with a nice comfortable bed. The staff were polite and helpful. The breakfast was OK, although the cooked breakfast was a bit too greasy for my liking and the bacon and scrambled eggs were rather dry and over done.

Cleaning cloth left in bathroom Staff very friendly. It was a shame there was a wedding party in progress where the children where left to run around causing noise in the bar, very unfair on the staff and customers. The bar prices were very steep £24.95 for a bottle of house wine? Breakfast amazing with lovely staff.

Lovely stay, all staff friendly and very efficient in their work. Very clean and tidy. Decorating for valentines weekend really nice. 10/10 for our stay.

Room was great staff friendly

Very nice hotel. Cosy and comfertable. Lovely cooked breakfast.

Lovely large room, comfortable and clean. Staff were very welcoming and food was excellent. Will be staying there again when we are in the area.

Staff are so friendly. I love my warm welcome at reception and when I come down for my coffee at breakfast

Lovely breakfast and all meals were fab!

An unusual concept for hotel but a good one. Lovely to park right outside own room. Very comfortable, hot water and an amazing breakfast with the best scrambled eggs ever had in a hotel.

Great room, very clean. Courteous staff, from reception to the bar and restaurant. Being able to park right outside the room was fantastic. Would stay again. Recommended.

Lovely hotel

Clean, comfortable, warm room, a bit of updating would make it fautless. Restaurant modern and tastefully decorated, food was delicious and generous sized portions, the apple and plum crumble was a delight. Special mention to Claire our waitress who took excellent care of us.

A good 3 nights stay despite the cold weather. The Premier room was just as expected from the pictures, comfortable, clean and warm, once the radiator was turned on, and quiet. Only downside was the noisy cold water tap and toilet refill. The breakfast was really nice, with plenty of choice, and the evening meals also good, helped by the friendly and helpful staff. Glad we didn't stay in the centre of the busy Durham, as the drive to the free Park & Ride bus was easy.

Good stay, excellent parking right outside room, breakfast very good