Beautiful hotel - old charm and very grand! They have lovely sitting room and furniture all through that is beautiful. Service was fabulous all around and they even accommodated a last minute New Year’s Eve reservation for us. The breakfast is incredible- fresh baked options are so delicious, and the setting was lovely. Only minor bit was the shower - it didn’t drain well and was tiny. The location is also great - close to good restaurants and major sites easily accessible. There is a convenient taxi stand just next door.

Friendly Staff

Exceptional service, beautiful and very comfortable room with gorgeous views!

This was a supreme luxury hotel with the feel of royalty. The facility was absolutely beautiful and very ornate. The staff was beyond accommodating and very friendly. I would definitely stay here again. P.S. The view from the hotel terrace with breathtaking!!!

Amazing hotel, good location, beautiful rooftop bar for sunset, and the best breakfast we had in Italy.

Great breakfast. All the staff are very courteous, top-notch service!

Bad location, felt ignored, slow small elevators, was asked to leave bar so a private party could take over. Small dark room, very noisy plumbing. Room definitely not a 5 star standard.

A wonderful stay in Naples that kicked off our 11 day Italy tour! Beautiful location right along the water and lovely to walk along the waterfront. Exceptional, old school service and felt so welcome. Breakfast was amazing, hotel was quiet and easy to walk to the old city.

Amazing location. Extremely clean. Room a little small but workable. Top notch staff at every level. Best I’ve ever seen.

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Hotel is in a great location. Lots of food options within walking distance. Staff is great.

My wife and I have done a great deal of traveling. This is one of the finest hotels we have ever stayed in. Don’t miss it.

The hotel, staff and room were amazing. The one negative was that, without any advance notice, the hotel’s restaurant was closed to a private function on both nights, a Thursday and Friday. For a Michilen starred restaurant, that would be unheard of in the US. What made it a bit worse is the staff were clearly uncomfortable with the situation, and would simply say the restaurant was “fully booked,” which was not quite accurate.

I you need to take a taxi to get around. Some good bars and restaurants nearby. It’s an expensive hotel so drinks and other are expensive, goes with the hotel.

Quick overnight stay. We stayed one night prior to flying out of Naples. Wonderful rooftop lounge, very friendly professional staff, quite large breakfast in the am and spacious comfortable rooms.

Everithing was perfect

Excellent, already booed a return visit.

Almost an institution where a lot of celebrities used to stay, this property is now showing her age in many ways. Our corner room is renovated and quite comfortable with high quality bed linens. However, many public areas like the lobby, hallway and the small pool are left behind in the bygone era and need a makeover. Rooftop Solarium appears to be recently updated and offers great views with light dining options. To us it was one of the highlights of our stay. Buffett breakfast is decent with many choices although made to order eggs are only available with an extra fee. A small disappointment. Staff are friendly and helpful for the most part which is expected at a hotel at this level.

Very safe right around the couple of blocks

A grand hotel situated right in the promenade… rooms, staff, breakfast and location all top notch. Would definitely return for another visit.