Overall Ratings & Reviews Sterlings Mac Hotel

Front desk staff were super helpful, particularly Vijay. All my requests were honoured.

It's a great location, just opposite Leela Palace. You'll be surprised to see the spacious interiors and the expansive rooms, which is nice. Breakfast is fantastic, and the staff are always very courteous and helpful. Had a great stay. Cons are - no tub in the bathroom (though the shower is excellent), and the lobby feels a bit cramped, though there is enough space in the coffee shop to meet visitors. Also, no open space to walk around. Also, seems I got charged more at Expedia than what I'd have paid if I walked in, or booked through other websites. Apart from that, I'd definitely stay here again.

Convenient location, excellent service overall and rooms were good size and very clean

This was our second stay, this time experience was superb, my family had a 100% happy experience.

Excellent property and staff is extremely friendly

Overall comfortable stay. No issues , nice and clean property, bit old though. Maintained properly. Staff was very good, especially customer experience managers present in floor to ensure Guests comfortness during breakfast. Nice Don't think is a 5 star property as being listed by Google/Hotels.com website. but still decent option to stay.

I had booked this hotel for my parent’s stay due to my father’s planned knee replacement surgery. They stayed here pre and post surgery. The check-in process and hotel communication was smooth, early check-in and late checkout option was provided. All the front desk people were courteous and provided assistance whenever needed. Restaurants buffet breakfast was fantastic and lot to choose from. All services provided at hotel including room, laundry etc were top notch and I would recommend this hotel to anyone traveling to city, children booking for their parents. Overall fantastic experience for my parents. Thank you Sterling and its employees for making my parents stay smooth and memorable.

I have booked this property for my parents, my father had a knee replacement surgery at manipal hospital and this hotel was closest to the hospital, booked without any second thought. Service provided throughout the check-in and stay was top notch, all the people at the front desk and restaurants were courteous and helpful. My parents stayed here for 9 days, all the days they felt safe. Buffet breakfast option is fantastic and lot to choose from. I would recommend this hotel and would visit again. Thank you Sterling for my making my parents stay memorable.

Excellent hotel , great service

Good location. Room is small. Beds are small. Food buffet is good. Afternoon tea is good. Staff are friendly.

Nice and clean, with friendly helpful staff who made it very easy for my first visit to India. Breakfast and evening meal buffets are varied and mix of European and Indian (North & South) food, so suitable for all pallets. Fresh drinking water in the room everyday. There are a few shops within 10 min walk to get big bottles of water or any essentials you need. Good location for access to my company office in Domlur.

12

The strategic location of the hotel worked for us

Washroom looking old.....nice stay!

The room was excellent except for a bit of malfunction of AC control panel. They can definately do a better job of cleaning the corridors.

I liked the kind and super fast service, dining, cleanliness, ambiance and transportation. Administration and all ground staff are very helping.

Overall my stay was good. But got small plumbing issue in the bathroom and water heating issue was thr.

Everything was nice, staff were alright. Smoking area was on terrace and the security didn’t let me smoke after 12 am, spoke to the manager, that was sorted. The food is a bit overpriced so I ate outside, stay wise I’ve no complaints

Awesome hotel to stay.

Rooms and building is dated.