Great hotel, awesome location, friendly staff.

Helpful staff, wonderful views from some rooms. If you've been there you'll know what I mean!

Parking was a major issue until personally speaking with the man working the front desk. He was very kind & helpful in person, I just couldn’t seem to get answers ahead of my arrival concerning parking. He made it right while showing he really cared once seeing him. The room was from heaven-views overlooking a castle at sunset -Wow!!

An amazing location just steps from the Alcázar and the historic center. Cozy rooms, friendly staff, and the perfect place to experience the magic of Segovia.

Wonderful!

very clean, comfortable bed.

The Place Is, excellent, but the staff looks cold as ice.

A wonderful hotel in easy walking distance to the Alcazar, Cathedral Square and the Aqueduct. A beautiful hotel, our room was very comfortable and spotless with a lovely outlook over the city walls. Breakfast was excellent with something for everyone. Onsite parking is fabulous and was fairly straightforward navigating the old city. We spent 3 bights and really enjoyed our stay.

Very clean, just hard to get there with a car but worth it because is right in the center, very clean and room was perfect size.

Staff is friendly and helpful. We happen to be on Sunday, so free parking.

The location and room was great except the air conditioning inside the room

Very comfortable room and fantastic location.

Excellent location. Great view of the Alcazar and valley. Rooms were comfortable but wish they had more pillows. Very clean. Our air conditioner didn’t work. The worker said the air conditioner was off but it worked in my parents room so not sure if it wasn’t on or it was broken.

Quiet and great view from the patio.

its view and access to the old city wall.

I booked on Orbitz and paid for a room. I arrived at the hotel at 11:00 PM and was informed they had oversold their rooms and they had no accommodation for me. Given the late hour, and the fact that they had not called me to inform me of this in advance, I was not able to find another hotel room in Segovia on short notice. I ended up sleeping in my car. It was a disaster.

Convenient location.

Excellent location with parking but we can’t used it because was full and we didn’t make preservation.

Fantastic location. Beautiful hotel with good service.

This was a lovely well priced property with a beautiful view out the back window of the Alcazar. Very modern and clean and right near all of the things to see in Segovia.