Great place, great food, great staff. I come to Kendal 4 times a year on business and allways stay here.

Ive stayed there a few times over the last few years and never had a poor stay, always made welcome by the staff who alway go the extra distance

Building work impacted massively on our stay no bath plug

The staff are great here. Absolutely delightful stay. Really, really good hotel now with electric charging points

expected a luxury 4* hotel. but was just a standard nothing special, renovations happening. was advised on how to use the pool facilities and this wasnt obvious, so just didnt use. Room was ok, bit tired. Breakfast was nice but very slow. made me late for work as didnt allow enough time. (45min was allocated)

This is a very nice hotel, but was under construction when we were there, so a bit jumbled. Will be much better when the construction is finished. Easy, good parking and a nice walk into Kendal.

Hotel is going through a refurb swimming pool not available

There is extensive refurbishment happening which meant that there were no spa, pool, sauna facilities as advertised. There were only a few tired rooms in operation whilst the rest were being updated, but it is a building site and not the 4 star luxury we were expecting..... although it came with the same cost! For the price paid, it was disappointing, in fact, extortionate. I appreciate things need updating, but it would have been nice to know before we booked. I also understand the Stonecross will probably blame external sites for this, but unfortunately, the buck stops with you Stonecross. The staff were very friendly in difficult circumstances and I don't blame them in the slightest. But, I would not pay £160 per room per night PLUS breakfast, it wasn't worth it. The location was good and the restaurant served nice meals.

Under going some quite extensive renovation, but a calm, clean, well-positioned place to stay for a couple of nights.

Very good

Looks great

Nice location and well presented areas. Spa facilities are not available currently, which was disappointing. The staff were lovely, breakfast was very good and the room was small but good. A very good stay, despite the spa disappointment.

A lovely hotel for a weekend but shame the SPA was under renovation. Was a cosy hotel & comfortable. But rooms need an update. Our shower head kept dripping, which was annoying. The reception/bar area was cosy. Didnt have breakfast, but looked peaceful. Car par was small so my friend struggled a bit.

We arrived late and the front desk was so accommodating when the room we booked (two twin) was not available. They offered to convert a king room into a twin and were so helpful and friendly. The room was clean, tidy, and had a beautiful view. Breakfast was outstanding. Would definitely stay here again.

Nice facilities, good location and driendly staff. The room was good though in need of a slight refresh.

its friendly staff

The hotel was going through an extension and refurbishment when we visited. The pool and spa facilities were also closed. The corridors to the rooms were dimly lit and smelt quite stale. The downstairs was quite nice and modern but the room we had was in a desperate need of updating. One wall looked as if someone had tested different paint pots on it. Painted woodwork was dirty, chipped etc. The tiny TV had about 6 stations which were impossible to watch as there was aerial problems. The curtains barely covered the actual window when pulled. The bathroom looked clean but there was nowhere to put out toiletry bags. The shower squirted water everywhere from its connection at the top, and the toilet bowl definited needed a deep clean! On a positive note, the staff were very pleasant and friendly and the cooked breakfast was great.

We really enjoyed our 3 nights here, staff was lovely, convenient location, breakfast was excellent, nice having waters, teas, coffee, coca & cookies in the room. For a driving trip, really liked the location. Good parking, easy access to best roads for exploring the Lake District. Bathroom has a deep soaker tub/shower: lovely on a hiking trip! Excellent cook to order breakfast in a nice sunny room and comfortable lounge for bar drinks. The quibbles: bed small for a couple (N Am expect a Queen or King), the comforter also small for a couple: if one turned over, we had to readjust it so both were still covered. Top floor roos have a sloping wall so my 6'3" husband had to sleep on the far side of that (not our usual habit.) On checking in & seeing the room asked if there were any alternatives but told nothing else available (odd since the hotel didn't seem busy.) Pity because so much else was excellent but ultimately a good night's sleep is always the #1 thing about a hotel!

Good hotel but unfortunately there is a lot of work being do it, the staff are very friendly and hard working the let down is the pool is not in use as they are working on it, not the hotels fault but Hotels.com could have been more informative it was only when I read a review about the pool then went back their website there is a line through pool but it is very faint apart that the food was good and will back when the work is done.

We recently booked a night at Stonecross Manor as part of our ten year anniversary celebrations planning to enjoy the spa facilities. Unfortunately, upon arrival, we were informed that the pool and spa were unavailable due to renovations. At the time of booking we were not informed that this would be the case and Hotels.com did not highlight that any renovations were taking place. Our room was spacious and we enjoyed how the hotel is supporting local businesses through the handmade toiletries. However, the walls were covered in marks, the carpet was dotted with coffee stains and most disappointing of all was the fact that we discovered in the morning that the window frame and net curtain were absolutely covered in black mould. After an evening out, we arrived back at the hotel to find that the outer door was firmly closed and we could not alert any night staff via the intercom or by ringing the hotel. We were left wondering what to do for around twenty minutes before completing a circuit of the building in complete darkness and discovering the outside door of the kitchen. Luckily a member of staff was in there at the time and we finally gained access to the hotel. Staff were sympathetic during checkout but no offer of discount or compensation was made. Given the rather hefty price tag of a single night and the lack of amenities, together with the distinct lack of cleanliness of the room, we cannot recommend this hotel and will not be returning.