Overall Ratings & Reviews Aloft New York Brooklyn

We arrived early and luckily the front desk helped us with early check in so we do not have problem with our luggage or wait until the actual check in time.the location of the hotel is great for tge price we paid. The staffs are very nice and helpful the room is clean

Amazing

Easily accessible to all parts of Brooklyn and most of the city

This was my second time staying at the Aloft. First time was great, this time we had NO HOT WATER for two of the four days we were supposed to stay. The last night we asked to be move to another hotel. And I was in a party of nine, and we all asked to be moved. I was told that I would get an 25% discount for one night, yet to see that reflect on my credit card. I know mechanical issues comes up, but in this situation the guests shouldn’t have to pay twice for it. Thanks for listening. Gwendolyn Jones

There was no hot water on days 2-4 of a four day stay. The reason for this was unclear, maybe it was an issue with a nearby construction site, maybe the boiler, maybe both. The clerks at the desk were clearly tired of the complaints. On day three, we were told that showers were available in the hotel next door. The overhead light in our room could only be turned on by calling the front desk, they would send someone up with a ladder, he would climb up above the bed headboard and turn the lite on! Fortunately there were two windows that let in ample lite during the day, so this was only necessary once a day. Hotel location is convenient to restaurants, subway, Target and Barclays.

Location was great, and plenty to do around the property. The room was small and the TV sucked.

No parking

The property is fine and it is convenient location, the only problem was there was no hot water on my last night and the next morning.

Great as always

Old, limited services. Relatively good location

This was a nice place, but small

Loved that it was close to the train but also walkable to so much! Some guests were loud next door due to thinner walls but honestly it wasn’t the end of the world. We could get access to extra towels as needed and the room had just enough of the essentials. Next time I’ll get to access the gym and the rooftop next door to report more on those. Use uber shuttle to and from the airport

In an excellent location with so much great shopping, dining, and subway availability right nearby. Very affordable for the area and room was somewhat spacious compared to other NY hotels. Front desk service was excellent!! Would certainly stay again!

Nice place. Can’t really get a drink when you want at bar but a really nice place to stay.

Always a great stay

Hotel amenities e.g bar unavailable during my stay. The front desk was very knowledgeable about your car services that you offer, nor did the driver understand how I was suppose to pay him. The effort is there but the coordination is not, I will probably stay at the hotel next door with additional amenities and comfort.

Good place to stay in Brooklyn.

Excellent place to stay.

Love this property

Perfect