Overall Ratings & Reviews Hilton Garden Inn Springfield MO

Very clean, quiet and comfortable.

Property was clean, room was tidy, and everyone I interacted with at the front desk was pleasant & helpful.

Friendly welcoming staff. Room is very nice and clean.

We were with a group of people, and this hotel has many areas - especially outside - for sitting and relaxing with others. It is also close to the Springfield Nature Center, which has wonderful trials for hiking.

Very comfortable and the staff were friendly and accommodating.

It was just fine. Everything was very clean and check-in/out staff were efficient. There was a lot of noise and running on the floor above us though.

Great property on the South end of town with wick access to the main arteries going all directions around Springfield and surrounding area!!

Very nice property. Easy access to everything

Stay was bet pleasant. My only complaint is the pool temp was cold for us Florida babies.

Staff was very friendly and helpful. The dining options were above and beyond what we had expected. Absolutely fantastic.

The food is so good here

The stay was good.

I searched on Hotels.com for the room with "breakfast included" in the filter. We were surprised that we were given a bill of 20.01 for a continental breakfast with not many choices. We would not have eaten there if we knew it was not included.

I did not get my Hilton points because I went through Expedia, plus My cost for my room was not included in free breakfast! I had to pay 15.50 for scrambled eggs, poor potatoes, hard bacon! Not very good!

The room was very clean, the Staff was polite and helpful.

My husband and I stayed at the Hilton Garden Inn in Springfield, MO, as I had a medical procedure nearby the next morning. The location was convenient, about 15 minutes from the hospital. The building looked nice upon arrival, and the guest services team was friendly. The bar and restaurant were busy, which gave a good first impression. However, the elevator could use a thorough cleaning. Our room was generally nice, but several issues stood out. The bathroom had peeling wallpaper, dirty corners, unclean spots on the vanity, and a worn, discolored mirror frame. The bathroom door also had water spots. Most frustratingly, the window blinds didn’t fully close. The white panel left me feeling exposed and nervous about changing near the window. We had dinner at the on-site restaurant. While our waitress was friendly, the service was slow, and we waited nearly an hour for our food. Exhausted, we ate a little and took the rest to-go. While the location and staff were positives, the room’s condition, slow dining service, and lack of privacy with the blinds fell short of Hilton’s standards. All in all, I’d probably give it another shot but try for a suite next time.

The heater stopped working in the middle of the night on the coldest night of the year.

Have stayed here many times through the covid and beyond and they have always been a great great hotel. Staff has always been good and we'll always come back

Hotel bathroom wasn’t in great shape and needs some work

Really good place to stay. Easy to get to and was convenient for what we were doing in the area. Staff was very nice.