The staff was excellent and attentive—the night auditor, in particular, was incredibly helpful. The restaurant staff was great as well. The only downside is the coffee—it’s terrible—and I do think they could have more amenities.

Clean room

Good: The room was clean. The staff are positive and try to help. The bathroom and rain-shower-head were very good. I liked the plumbing fixtures. The hotel is located on a major bus line (Metrobus Line 1), and is about a 15-minute walk from a subway station. The hotel is near a big supermarket that is open until 10:00 PM. Bad: The first room they gave us was noisy, due to the roof fans that are near all the junior suites. Our suite had no dishes or cutlery, so we had to ask for them. The small empty concrete wading pool outside the front entrance of the hotel is a dangerous tripping-hazard. There are no laundry facilities in the hotel, and the laundry service is very expensive. The room-service catering was expensive too.

Always happy to stay at this hotel. Staff is helpful and very professional and the hotel is clean. The beds are sooo comfortable.

Was good

Todo excelente

Free coffee and cookies

Courteous and attentive staff.

Todo bien aunque es difícil la facturación

Friendly staff

I arrived around 1:00 pm and was told I had to pay extra to check in early or wait until 3:00 pm. I asked if they could let me know if a room became available sooner, but no one followed up. Overall, the check-in service was disappointing.

Excellent service.

The

Dirty bathrooms

Excellent, the only unexpected thing was that the room wasn't ready until 5 PM

Excellent hotel.

Good value, needed better wi-fi. I would stay there again.

Nice staff, very clean, excellent food (particularly the breakfast), conveniently located.

Todo excelente en especial el desayuno más los beneficios con Expedia

Ubicación, costo beneficio, limpieza, atención del staff todo muy bien