well located, clean, good breakfast and excellent staff

Great location. Spacious room. Nicely renovated. Great water pressure

Roof top bar was amazing, great view

Excellent breakfast. Location super. Very helpful and accommodating staff. A definite find ! Thanks to Filippo on the way in and Alessio during our stay.

The Staff were very pleasant and helpful. The Concierge recommended and booked restaurants for us. The breakfast was plentiful with a huge range of options, we wouldn't choose cake for breakfast but obviously this was popular with a lot of people. Our room needed a refresh and also lacked a lot of basic amenities, such as sufficient long drop hanging space in the wardrobe, and drawers.

No sheets provided for the sofa bed for family of 4.

Breakfast was fabulous. Location is great. Rooms are large. Staff is so nice and helpful. Having a gym is added bonus. We will definitely come back!

Great location Large bathroom, excellent bed and helpful front desk

Great central location. Modern, clean, superb breakfast options. Polite and helpful staff. Some noise outside, but you are in the city centre after all. Unusual pillows, you’ll see what I mean when you go. But do stay here as we would definitely go back.

Too hot when we arrived. I asked why the air conditioning wasn’t working and was told that the municipal titms or off during winter. They moved us to the room with balcony and asked us to open the window for cool air. That didn’t last because of the noise from outside and rain. I asked for a refund to go to another hotel that had ac. Finally got to another hotel that had ac and was able to sleep. If you travel here in their winter season, take note of the air conditioning situation especially if you have breathing issues.

This is a nice hotel with some pros and cons. Pros: Good location close to good bakeries, coffee shops, shopping, and theaters. It's a fairly long walk to the Kalsa and Cattedrale, so not so convenient if you want to focus your sightseeing on those areas. The hotel is clean and the rooms are modern with excellent water pressure. Breakfast is excellent. Cons: The biggest downside for us was the lack of ventilation in the rooms. We visited in December when the weather was gorgeous and balmy. Unfortunately the windows in the room only opened at the top, and only for a few inches. The room was sweltering and we couldn't air it out even though it was lovely outside. And leaving the window open at night is not an option because the hotel is on a very noisy street. The staff kindly provided a fan but we just couldn't cool the room down as the A/C had been turned off for the winter season. We would hesitate to visit again unless we were able to secure a room where the window opened completely.

I had a great experience at Hotel Politeama in Palermo. The room was spacious, clean, and very comfortable—exactly what you want after a long day exploring the city. The location is unbeatable: right in the center, with easy access to restaurants, shops, and major sights. A big plus is that the hotel offers parking, which made getting around incredibly convenient. I also want to highlight the excellent service from the concierge, Filippo, who was extremely helpful throughout our stay and made the experience even smoother.

I did not have the breakfast so I cannot comment on the breakfast.

Friendly staff and the hotel was in a great location.

Excellent location.

We had a great stay! The hotel was very well-kept and spotless throughout our visit. The staff were friendly and welcoming. It’s also conveniently located in the central area — just a short walk to shops, restaurants, and local attractions. Highly recommend for anyone looking for comfort and convenience.

We loved this place - excellent value on the edge of the old town; most main sites in walking distance but not right in the middle of it all. Comfortable modern well furnished room (though pillows a little hard) with balcony and city view. Rooftop restaurant was special and worth a visit. Breakfast reasonable and plentiful. Staff very helpful.

Very nice & comfortable stay. Excellent location to stay in Palermo. Easy walking distance to the old town. We had a balcony with a view of the Piazza Garibaldi so a lovely place to sit out on & enjoy the view. Excellent restaurant with a fabulous on the rooftop, but quite small & therefore busy so definitely need to book.

The reception was always very welcoming. The room was very clean. Filippo, the concierge, was so helpful in helping with transportation to see my family in Grotte, just an amazing person. The area is wonderful to walk around. Will be back

Great breakfast choices with wide variety for all tastes. Rooms were older but clean and such a perfect location in Palermo. Had a room on the ninth floor and whilst the view was amazing the trade off was the noise from the rooftop restaurant (whose food was wonderful) as they dragged tables and chairs around at all hours. Def stay at this hotel but on a lower floor. Staff were terrific!