I have consistently enjoyed my stays at this hotel, from the moment of check-in to the time of departure. I have been a loyal guest for several years whenever visiting family in the area, and the level of service remains exceptional. One of the most notable aspects of each visit is the warm and professional welcome provided by Mrs. Vee at the front desk. Her energy, knowledge, and dedication to guest satisfaction are truly exemplary. Having stayed at numerous properties within the IHG portfolio, I can confidently say that Mrs. Vee is among the finest representatives of the brand.