Rebecca at reception very friendly and helpful .We were upgraded to a sea view room which was absolutely amazing and a very pleasant surprise. Everything was very clean and modern with a fridge safe and kettle with a shower over bath . We were All inclusive .The food was always hot with lots of choice at all meals. The staff in restaurant always smiling and helpful. The Deputy Manager spent a lot of time checking everything was ok and very sociable. The only gripe we had which has nothing to do with hotel but was the parents of young children allowing them to go running up and down to drink machines and to food helping themselves. One night a gentleman was vaping in the inside bar area and people were smoking near to pool and on balcony despite signs saying smoking not allowed ! Overall we had a very relaxing enjoyable 6 night holiday and would highly recommend to anyone who wants a relaxing break.

Clean room, friendly staff, good location.

It was very good l enjoy myself the staff was very helpful

It's worth mentioning that this is an all inclusive hotel. If you book for one night B&B you may find that your only option for dinner is the all inclusive buffet which is fine if you want a big meal, but not very economic if you just want a simple one plate meal.

Junior Suite, a bit noisy at night as close to the elevators but amazing sea view. Couldn’t get Smart TVs to work and all settings in Spanish (we don’t speak enough to work out technical manual on hols) with no instructions, strangely in both our stays the housekeeping does not provide any tissues. Welcome bottle of mineral water, tea & coffee making facilities in the room with mini fridge (no mini bar service). Excellent range of amenities across the site. B&B package was excellent value for money but remember tourist tax payable at hotel. Lovely friendly and professional staff - but most of all a big shout out to Mandy who was there to give us a very warm welcome on our first stay at end of April and our return stay in mid May. Would definitely recommend this hotel on amenities alone as it caters for everyone, and we loved the pool which like the rest of the hotel was very clean. The restaurant and kitchen staff work very hard to produce a fab breakfast with array of local produce and range of plant-based options snd milks (though the coffees are out of a machine so not very good).

We really enjoyed our 4 night stay at this hotel however depending what you want from your holiday this hotel is not for everyone. The good points to begin with ; the hotel is about 20 min journey from the airport and taxis very easy to find and is the cleanest place I have ever been . The hotel is spotless inside and out 10/10 , staff are all friendly, helpful and polite . Food is good , we were half board . Snack bar ample for lunch if you need it . There is all also an all inclusive option . We paid an extra €6 per person each evening (€3 for children) to include all of our drinks with our evening meal which was well worth it , it worked out much cheaper than paying individually for wine/ beer/soft drinks. Water is provided free. Rooms fantastic , everything you need, beds very comfy . We paid extra for pool view/sea view which was lovely with views across the village . If this isn’t in your budget then don’t worry as the other rooms over look the car park or street view with no noise or no unsightly views at all. Outside the pool area is large with lots of seating and sun beds. Great shallow pool also for young children and there is a small park literally across the road. Gym access 24hrs a day again very clean with variety of equipment. The sports bar wasn’t open so can’t comment but compared to the rest of the hotel I would imagine it to be fine. Day time activities available, the staff try hard to get people involved .

Friendly staff,hotel is very clean with good amenities .Had breakfast and 3 dinners in the restaurant, all very good and a lot to choose from

Room and ocean view was nice, food was okay nothin crazy, very friendly staff, and the vibes were chill, wish they had more beer in the all inclusive

remove the bathtub and install a shower to save water . Clean every 3 days snd don t watch towels every day

Estancia agradable, personal de 10

If you get a room with an ocean view it is beautiful. The hotel is far from restaurants and beaches. They have only two elevators for six floors. The pool closes at 7 pm and it is small for the amount of people in the hotel. The dining room is full of flies. The outside patio is a better choice when dining. The food is not the best.

Stayed last minute due to a flight cancellation staff on reception at check in were amazing and really helpful. They were accommodating when we requested a room change. We only ate breakfast the choice was very good as was the quality.You do need a car as quite remote but the small town has a couple of restaurants. The chain does have other hotels in the town and has a small train that links them every 20 mins.

Reception very helpful. Some of the entertainment was very good. Disappointed with meals towards the end of the week - lots of empty dishes and few times freshly cooked meat counter was not properly cooked.

Had a great break here, very relaxing, staff all very friendly and helpful, hotel was extremely clean throughout with staff constantly tidying up, drinks were of a high standard (even the Sangria on tap) and the food whilst not loads of choice was all tasty and well cooked, would definitely return.

Lovely hotel. Nice pool, Comfortable beds. Staff at reception outstanding, and a special thanks to Mandy for her help and kindness when I fell and injured my back during my.stay. Entertainment too loud which carried up to rooms. Bar staff need a bit of training in mixology.

My stay was wonderful at the hotel. The staff was incredible, they are very hard working and dedicated to their jobs. Their facilities are plenty and fun to use. The pool are was splendid. I just have 3 elements that I was not glad with: 1. The water from the bathroom sink is not drinkable as it is chlorinated. 2. The dishes were not properly cleaned, I was always struggling to find a clean dish to eat breakfast or dinner. 3. In my room 531 in the bathroom where the glass is not properly sealed in the corner. Water was always falling down on the edge and was gathering on the floor.

Lovely 2 night stay with great staff

Great location. Enjoyed music at night

We had a wonderful stay. Mandy at the reception was very sweet and helpful.

First time in Alua Illa de Menorca and we had a Great Time. Looking forward to hug Menorca again. X