The rooms were very clean and the staff very friendly.

Overall clean room, the elevator is very small and outdated (for visualization purposes, two people and one stroller is max capacity). The checkout time is noon but the hotel deactivates the room keys before that time. This was definitely an inconvenience as the room keys are also used to be able to access the elevator.

This is greatbcentralnspot for some fun in Morelia. Close to a lot of downtown action. 5 stars to this hotel because the staff does everything to insure a perfect stay. They are truly great hosts during our stay. Big thanks to all.

The room was actually okay. Interior room with no windows but it’s an old building so understandable. The noise that came from the lobby was awful! Loud music until 3 am. We were approached 3 times from vendors trying to sell tours just while waiting in line to check in. 3 bars around lobby making lots of noise!!! The staff was friendly enough but couldn’t do anything about the noise (they called it music)! We saw people leaving at 11:30 pm to go to a different hotel because of the “music”!

Clean room and great staff

Great rooms that are clean and spacious

The property is excellent. Check in was fast and the personnel was very friendly. Location is the best

This hotel is very noisy. You could hear everything and everyone. Roo.s are not very private. We could here conversation through the walls. Other people's alarms and phone's ringing 😒

I woke up itchy and with red bumps on my body

Courteous staff, clean room/bathroom. Clean bed, & sheets. Air conditioner, right in the Storic Center.

Excellent service.

Limpio y restaurante con muy buena comida

The room was great and clean. The staff was really friendly.

Spacious room, clean and spotless. Staff on top of things regarding major customer travel needs. Love the fact that Hotel has in house parking.

The room was nice with all amenities needed. The sheets on the beds did not seem clean and on of them had long hairs.

All ready and nice

Great location! Very friendly and helpful staff.

Nos dieron una habitacion (105) tenia un olor muy feo,el baño estaba muy pequeño ,el cuarto no estaba nada barato para lo que ofrecia decepcion total!!!

Amazing

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