This hotel was a steal for the price. The staff was friendly, the continental breakfast was good. The rooms were nice and the common areas seemed clean. The only negative we had was the jets weren't working in the hot tub, and the hot tub itself was not very hot. It was more like bath water. But other than that, we had a nice stay!

Good

The room was large, roomy, clean and the bed was comfortable. We will book again next time we come in to town.

No

The staff was very friendly from check-in to check-out. The beds were comfy and cleanliness of the rooms were impeccable. The only downside was the hot tub. The bubbles were not work but if thats the only downside, I would say thats amazing. I would definitely stay here again. The breakfast in the morning was also delicious!

Clean quiet and overall well taken care of

Everyone was friendly, room was clean and tidy, breakfast was "ok".

Our room was spacious and clean. Check in was easy.

Generally very nice property. However, The king mattress was quite warn (feel springs on one side) and needs replaced immediately. TV was size of a large computer monitor- not deal breaker but prices warranted better.

Everything.

A wonderful experience, shame that the hot tub jets weren't working. But overall, a very good stay.

For almost $200 a night the bathtub plug didn’t work, the hot tub jets didn’t work and wasn’t the cleanest, and the tv was outdated and exceptionally small. I’d expect this from a cheaper hotel, but not for what we paid. Bed was comfortable, room was clean, most staff was friendly enough.

Amazing

Had asked for adjoining rooms and was given rooms on separate floors. On second day asked for extra towels and were never given the towels. Other than that the rooms were nice and clean. Breakfast was.wonderful

Website showed (4) photos of 2 queen bed standard, with a kitchen. When I booked, I indeed thought the room I booked was what was advertised! Once I had keys in hand I went to a room that was definitely not the one in the photos! I went back to the desk & let the attendant know there was a mistake. The attendant was explaining to Me how 3rd party booking works - I understood because I'm in the hospitality industry. However when conversation was at an end, a man came from a rear office & inserted himself- no introduction - to let Me know firmly <-- keyword- that I was indeed provided with the room I was assigned. I guess I should assume he was the Manager. Regardless, as the Customer/ Guest, he didn't try to offer an alternative/ upgrade - even if it was at my expense! In all fairness, Marketing could use an update, as that is false advertisement & definitely a misconception to the consumer! The hot tub was a cesspool of dead skin floating around - don't believe Me? Go see for yourself!!! The bottom had loose sand under my feet & stained seating! Needs to be drained & cleaned, immediately! I would indeed stay at Holiday Inn again, as all else was up to standard. Rooms were amazing! Housekeeping was on point! Most staff were Great! Miss V's- Breakfast Attendant -personality was the BEST! She introduced herself several times, as people entered the dining area & advised she was available, if need assistance.

When we got to our room, the AC was not working and it was 95° outside. We was moved to a different room which was nice, but my grandson had to sleep on the couch. Next we went to take the kids to the pool and the only reason I booked this hotel was because it had a hot tub. When we got down there, the hot tub was not working. Was very dissatisfied with this day. I paid over $300 for this hotel and it was not as I had hoped.

The pool was dirty and the hot tub did not work at all. Big disappointment!!! This was my reason for choosing this hotel. Also details like sticky headboard on the bed and dirty elevator walls weren’t favorable. I’m usually super happy with Holiday Inn Express. I don’t plan on visiting this location again.

The southwest omelet was awesome! The cinnamon rolls, also great! The lady running breakfast had amazing customer service. We really enjoyed having her there. The place was quiet and seemed like it was in a nice area. I only stayed one night. I was very happy with the choice to book here.

very nice place

I love staying here because they're one of the fewest I'm Ohio with a hot tub. This day the jets were not working but it was still hot and clean and I was allowed to get in it. It's buy the mall , Walmart,and lots of good options in walking distance. Free breakfast