All was good

It was my second time staying here. Last time , I got a basement room, and it was a bit dingy. The room needed a fresh coat of paint. This time, I was on the main floor in a freshly renovated room. The bathroom was always clean. Given the price, I would recommend this place to any budget traveller.

I had mixed feelings about my stay. Looks like the main level has really undergone major renovations (though a kitchen water tap was falling off and barely functioning, and the stove was not allowed to be used), but the basement level where my room was appeared to resemble a slum. Filthy rugs and walls, cracked lamp, freezing cold room, torn bedding, a garbage bin in the kitchen with a broken pedal, so you need to touch the dirtiest lid to toss your garbage…The smell of piss in the hallway and a woman who was wandering around the basement and stairs all night being very loud were the worst of experiences. At 5am, I came out of my room and asked her nicely to lower her levels, and heard something not very nice. It didn't feel safe, and no staff was on site between 10pm and 7am. The staff were very polite and helpful though. There were no breakfasts despite having been included in the description. With over minus 20C, it’d be also desirable to have an opportunity to plug in a vehicle. I hope for the renovations on the basement level, timely repairs and higher cleaning standards.

The staff was really rude to me, the morning that I had to check out, I went for a meeting and it took longer than I expected, came back to check out and I went to apologize for missing the check out, mind you I was supposed to to check out at 11am and I got back to the hotel at 11:23am. I went to apologize to the staff at the front desk and she was really rude and disrespectful to me and kept making terrible remarks and honestly I felt very insulted. It seem she spoke to me that way cause I was a person of color. It really hurt my feelings and ruined the whole experience for me.

This property was very falsely represented claiming to have air conditioning in each room and under the pictures of each room was pictures of a bathroom and couches and a microwave but those were pictures of the common area. No snack and deli as cleaned. No breakfast served daily as claimed. No coffee and tea in the room and even in the common area it had to be made yourself. Heat was poor with no individual thermostats. Kitchen stove did not work on the second day. Shampoo running out in the shared shower and no conditioner. Claimed to have a view of the river but did not. Patio is a joke with a small table and a few chairs next to large garbage cans. Cigarette butts everywhere all over the ground outside along with garbage. Wheelchair accessibility is a joke with stairs at every door. Sign saying no visitors allowed. "Premium bedding" look like something the thrift store wouldn't even sell. Advertised as a "boutique style eco-hotel". They clearly lied about a great many things. I don't know how to get away with this.

Friendly helpful staff. Very clean, we will stay again.

The place is run-down and not terribly clean. The bathroom smelled like pee. The walls are paper-thin, and you can hear everything going on in the hallways and common areas. Also, there are 11 guest rooms but only 5 parking places. The people who work there are very friendly and helpful though. And it is in a great location if you are going to the Royal University Hospital.

Every thing is okay but there is no water for drink I mean I was drinking tap water and had a stomach infection then .they should at least provide water bottle no customer

The room was very cold, can not control the heat as it's central, so I had to ask for a portable heater. The bedsheets had stains in multiple places. That's not something you put by mistake. The staff was friendly and helpful.

Room was spotless but a bit cold at first as windows open but soon warmed up. Bed very comfortable. would definitely recommend staying here.

Just a huge snowstorm and they expected me to drive with my newborn baby 2 hours to make sure I stayed there or loose all of my money. The lady at the front desk was very rude and unpleasant.

My room and the bathroom were clean. Guests were mostly quiet. I couldn't get my phone to pick up the wifi signal (was that an issue with my phone or their system?) and the walls are pretty thin, so we knew when anyone was coming or going. There's always an employee on site to deal with any issues. All in all, for the price I paid, I got more than what I paid for. I'll be going back there if I return to Saskatoon.

Friendly check-in. Planned on three nights stay. Shown the room and explained the facility features. Tried to connect to internet and had difficulty requiring a reconnect multiple, multiple times. Highly frustrating and ended up using my phone as a hotspot. Pulled back the covers to find stained sheets and a long black hair. Had to pee in the night, requiring getting dressed and going down the hall to the shared bathroom .... where the water wouldn't drain from the sink. Wake up in the morning thinking a cup of coffee would start the day off so go to the kitchen area to find the water tap handle comes off in my hand and the tap can't be activated by any means, so no coffee. I left and went home a day early. I have to say the price was attractive, but the old saying "you get what you pay for" applies. The rating of Poor vs Terrible is based solely on the attempted friendliness of the check-in staff, not the experience in the facility. They need to spend a few minutes on basic "screwdriver and pliers" level of maintenance.

The room was in the basement and was not having proper window or visibility. Also, while booking it was not showing that the bathroom and washroom is shared, while we entered we came to know. The linens were very basic and multicolored. I immediately requested for the cancellation but the hotel staff didn't listen and the same was with Hotels.com customer care. Well actually it's not a hotel but it's a hostel and they should mention this while booking. I immediately left and booked another hotel for which I paid higher price. I will advice not to book this hotel (hostel). Staff is also not good.

My lack of review is the most courteous thing I can "not do". Id rather sleep in my car.

Amenities are verry little.

Noise all night long

Clean and convenient and quiet.

I accidentally booked the wrong. Citi and I called promptly to the establishment when I recognized it. They said to call you, Expedia and you folks wouldn’t give me a refund. Not cool as the ability to recover from these mistakes is what makes me come back to Expedia but you did not recover

Ok little hotel. Had a plug in for my car on the cold days. For 60$ you get what you paid for.