Overall Ratings & Reviews Hôtel Atlantis Saint Germain des Prés

We had an urgent situation where our son needed to come to our room with us. The hotel clerk insisted that our son couldn't come to our room and said he would call the police. We brought him to our room to make a plan for him. The clerk then came to our room and insisted that our son leave. We asked if we could pay for him to stay for the night as his school dorm was closed and the hotel advertises that they accept extra guests in the room on a rollaway bed for 25 euros. We paid that fee, but were never offered a rollaway bed, sheets, or blankets for our son. He slept on the floor on our blankets. The next morning we took him to his dorm and let the day desk clerk know that our son was not staying at the hotel anymore. When we came back from dinner that night, our son was with us. As we walked into the hotel, the night clerk stood up and repeatedly yelled at us that our son couldn't come to our room. We showed our son's dorm card and explained that he wasn't staying with us anymore. During a 20 minute argument, the manager walked into the hotel. We explained that our son was not a guest and we showed his dorm card. The manager refunded the 25 euro fee we paid after we showed a picture of our son sleeping on the floor. He made excuses for the unprofessional staff, told us that we could call President Macron to complain, but he allowed our son to come to our room. We saw a rollaway bed in a closet 12 feet from our room that would have easily fit in our suite.

Although there was a mishap at the beginning of our trip, it all worked out. Thank you.

Very nice. Walkable to everything you want to see

The location was great! Very close to the metro and walking distance to several monuments. On the downside the room was quite small and the space to set items in the bathroom was extremely limited

The receptionist thought I had not paid the tax and threatened me lo call the police as we were leaving to the airport. The water in the room 4 euros small water. Horrible. Building in poor conditions. NO vayan a este hotel, está deprimente, 2 personas en el elevador apretados, si llegan carry on y son varios se la pasan en el elevador. Pensaron que pague las taxes y me amenazó gritándome que llamaría a la policía. La ducha súper peligrosa con una media puerta de cristal que se mueve, prepárense para caerse. Edificio descuidado NO VAYAN ESTE HORRIBLE HOTEL. ESTA EN BUENA ÁREA SOLAMENTE. AMEN!!!!

The location was perfect but the hotel needs some upgrades.

I absolutely adore this hotel in Paris. The location is perfect, close to everything, yet right off the beaten path. The room was comfortable, the bathroom large! And the staff are awesome and at the front desk 24 hours a day. ⭐⭐⭐⭐⭐

The location is perfect, the only reason our review was not 5 star was the poor quality furnishings and the hotel needs redecoration.

Excellent location. Comfortable room and great service. They have the tiniest elevator but at least we didn’t have to carry the luggage upstairs. I’d definitely stay there again.

This was a fabulous stay! The location is a 10 for all the main sights, restaurants and metro. We had a room on the 6th floor with a little balcony and bistro set which was an added bonus. The room was very spacious for Paris. Very clean room with comfy bed. The elevator was the smallest I have ever seen, it fits 1 person and suitcase side by side. Would definitely stay here again.

It was conveniently located, Friendly and helpful staff. Room was a little tight as well as the lift.

This hotel is in a great location, but you do not get a lot for your money. The Pro's for this hotel are the location, king bed, great water pressure and hot water. There is an elevator, but it's the worlds smallest elevator. It's a tight fit for two adults and no luggage. The Cons far outweigh the pro's. The picture on Hotels .com looked nothing like our room. The furniture is shabby, battered, and mismatched. The furniture looked like it came from a flea market. There was a hole in the baseboard. The ceiling was a flexible vynal fabric, but it looked like a real ceiling. The bed was hard, lumpy and uncomfortable. The carpet in the hallways and stairwell is very worn and has some holes. The front desk staff barely said hello. I don't know how this hotel had such a high rating on hotels.com. We paid about $300 a night for this dump. I would not reccommend this hotel to anyone.

This hotel was everything I was looking for. It’s an old building with a spiral staircase, big windows, and crown molding-so pretty. There was a large shower/bathtub, and a small mini fridge. The AC was not working, but with the large windows, it was comfortable enough. Location is great-convenient to a couple train stations, restaurants, cafes, souvenirs, and market grocers all within a ten minute walk! One thing you should know before you stay is while there is an elevator, it’s really only big enough for a person to stand with a small suitcase-it was fine for me, but not what I was expecting.

We always stay at Atlantis in Paris, we like the hotel and we like the location.

Location was perfect. Staff helpful and friendly.

Wonderful location. Very close to everything. But the hotel is quite old. The room was small, and the items provided was bare minimum

Location was excellent. The room had AC, which was great during the heat wave.

Hotel is clean. Staff are helpful. Excellent location.

Best AC in Paris maybe France! Great location amidst restaurants and shops.

Elevator too small