Fantastic stay. Helpful staff. There’s a reason THIS is my hotel in Medellín. ❤️

I lost my key room the charger to much money for that

Great staff very attentive to our needs.

Although the hotel had a good location, its spaces felt outdated. For a hotel that receives international tourists, it did not offer any complimentary amenities (such as bottle of waterr) or even basic items like toothpaste. The room lighting was white instead of warm, which made the atmosphere less inviting. Additionally, several fixtures and accessories in the room were loose.

Clean. Well located, and decent breakfast. Also there is a gym nearby for people who like exercising

Everything was good but the towel rack was broke and the desk in the room was also broke. Some details like stain in the surfaces needs to be addressed.

I did not have breakfast and yes AC was on

The property is conveniently located close to the stadium. If you’re in town for a sporting event or a concert, this place is perfect. The rooms are comfortable, the bedding was clean and the bathroom was clean. Other surfaces such as tables, doors, walls, windows, super dirty. The rooms are in dire need of maintenance. I would stay again for a night or two for an event at the nearby sport complex, otherwise I would not.

Clean and friendly staff.

The room we prepaid for was not available. We were given a lower tier room.

Very attentive and friendly staff. Hard mattress. The room I paid for in advance was not available. I was given a lower tier room. They refuse to give more than one door key per room.

Everything was good

El servicio fue muy malo

Bad choice

I liked the renovation of the hotel, room was clean but the bed mattress was little hard to sleep on. The thing I didn’t liked was that in my Expedia App said that I would qualify to Room Upgrade. When I asked at Check-in I was told that my room was “already upgraded to the best room” , but instead I got a Standard Room so nothing was upgraded. And I know so because this was the 3rd time that I’m staying at that specific hotel in Medellin and I stayed once in a bigger room.

The hotel needs significant improvements to meet international standards; beds are in very poor condition with wires felt through the mattress, breakfast buffet lacks variety with no eggs to order, omelets, or even a toaster, and rooms have no safe, hair dryer, or body lotion. While it may be suitable for local guests, attracting international travelers will require substantial upgrades..

Very nice

Tienen un sport bar localizado en el piso 14 y pueden desarrollarlo con karaoke para los huéspedes. Nos informaron que no tenían micrófono. Pueden desarrollar ese lugar. El aire acondicionado no estaba funcionando bien. Además mi cuarto no tenía caja de seguridad.

Clean good but

Buen sitio