We had an awesome stay, and extended our room x1 night, as so convenient to attractions in Carcassonne, and also the train station. The staff are very kind and helpful, as well both able and willing to speak English. Rooms modern and beautiful, in a very old city. Breakfast amazing. Pool great. Business area, large and bright. Wifi works well.

The staff,pool,parking…..we’re alll super. The only thing I would change would be the shower head which was more suitable fora bigger shower

I would have liked to be able to have tea and coffee in the room however the bar was good and easily accessible. The bed was comfortable. Breakfast was plentiful and good value. The staff could not have been more helpful

Great little quirky hotel, nice friendly staff good location for medieval city 👍. Tea and coffee facilities would have topped it off.

Fantastic location,decor ,views, catering

What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price.

Nice room, good location and helpful staff. The breakfast was not that good though. Very limited choices.

Small but clean room. Comfy bed. Modern clean bathroom. Friendly welcoming reception

WE SPENT 4 NIGHTS IN THE AREA AND THOUROUGHLY ENJOYED OUR TIME HERE. THE HOTEL IS AN EASY WALK TO THE CITY,CASTLE AND MANY RESTAURANTS. THE WEATHER WASN'T KIND SO WE DID NOT USE THE POOL. THE STAFF ESPECIALLY WALY WERE VERY HELPFUL. A GOOD EXPERIENCE

Easy check in, good service and friendly staff, will definitely be back next time we are in Carcassone

Loved this hotel. Really clean and comfortable, and the location is great. Both for the citadel and the restaurants and shops further along Rue Trivalle. The pool and seating area were a welcome place to relax and cool off. The staff were all friendly and welcoming (and spoke good English if, like me, your French isn't the best!) Secure parking an added bonus too.

Staff are lovely. Great position for the old cite and airport shuttle. Breakfast is ok, but not worth 15 euros. Pool is a welcome break after hot days

Excellent location nd very helpful friendly staff.

Limited snacks poolside, rooms were clean , not keep on the words on the wall around the tv made it feel like a hostel, no cakes available to have with a coffee

Very clean. Staff extremely friendly and helpful

The hotel is in a fantastic location, just a 5min walk to the medieval city. The staff were friendly and spoke good English. The room was clean and the beds were comfortable. The facilities in the hotel were also good. We stayed with our 5 year old and we all really enjoyed it.

Wonderful hotel

We did not stay in the hotel we booked we got there and were told it was closed for renovations. The one we stayed close to the castle. So

Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.

So close to the medieval city & downtown area! Staff super friendly!