Overall Ratings & Reviews Hotel Hacienda Vallarta Playa Las Glorias

Exellenete!!!

Excellent point to go almost everywhere in the city. Place spotless very quiet. Very accessible to local cheap eating places. My family loved the room very clean. Room service did an excellent job everyday. Price very reasonable for a family who wants to save money for the outdoors.

Muy bien la estancia, la limpieza y el trato lo unico malo es k amaneciamos con charcos dentro del cuarto kmo k entraba del suelo y se nos mojaron muchas cosas fue lo unico malo.

I was a nice small hotel. Very authentic and the staff was great!

Pool was supposed to be closed at 10 but it was insanely loud well after 11. Room door wasn’t secure- you could see the outside with how big the gaps were around the door, felt very unsafe. Towels were dirty when we first got there so we had to exchange them before we could even shower. There was a tv in the room but you have to pay 1000 pesos for the remote to turn it on. Ok place if you just need a cheap one night place but wouldn’t recommend.

I got the super saver, so it’s pretty bare bones but I expected that. I’m only here for a night, so it’s ok. The pool area and nearby outdoor seating is a great feature, and where I’m spending my time if not out exploring.

A 1or 2 star at best. Super simple accommodation, nice staff, but having to return tv and ac controller, to the front desk made it feel like we were not trusted as guests. No elevator, stairs only, w no available help if needed. No coffee available in the morning and the self serve water jugs were often empty. On the upside, the pool area was lovely.

They made us give a large security deposot and then could not reimburse the credit at checkout. We had to come back a week later to get the issue resolved, very inconvenient. We went out to dinner, came back to a locked hotel and no key, no poated phine number and no way to get back into our room. The main gates had combination locks, but no combination was provided and took about 2 hrs to get back into the hotel for the night. Hot water tank was alao off, but thats pretty common in Mexico, so we turmed that on ourselves. Also, earliest checkout weve ever seen at 10AM, but will jot let you in 1 minute before 3PM. Probably one of our worst stays ever due to poor communication (and we had a spanish speaking person with us). On the plus side, penthouse was staggeringly gorgeous & huge. If they get their renovations finished and get their act together, they will eventually have a beautiful facility.

What a nice little oasis! From the moment you walk in, the staff is very pleasant, the plants around the pool and sitting areas are well taken care of, the air conditioning is good and the beds are comfortable. My only suggestion is for a bath mat, as tile floors are slippery when getting out of the shower!

Tomorrow we find the beach! The hotel is super cute and clean with a lovely pool and friendly staff.

Very nice people. The real Mexican experience. The front desk people spoke quite a bit of English, better than our Spanish. More fun than an all inclusive. Walk the neighbourhood for some good coffee and fun meals . The rooms have AC and there is a nice pool in a beautiful courtyard . We had a great stay.

The property could be a good choice but it seems like the workers don’t care. My room had no towels and when I asked for them they looked very surprised. Place needs an uplift

Any issues were resolved quickly & staff was wonderful. Enjoyed our stay & will definitely return next year!

The room was covered with black mold and the smell was really bad.

The staff were friendly and walktable to the beach. The room definitely in need upgraded. It got dirty walls, dirty sheets, dirty pillow cases and extremely poor facilities. The water came out rusty brown. All remotes were also poorly functional. The photos were inaccurate by property website.

The stay was pleasant but could improve. Coffee is offered in the morning which is great but milk or cream would be nice as well. A fridge in the room would also be welcomed

Safe

It was clean and quaint. Didn't like that they closed the restaurant

The property was nice. Except for the constant noise from the neighbors room. People at the pool until 3:30 am. Couldn’t sleep.

Fue una experiencia terrible! es un lugar muy inseguro trataron de extorsionarnos y solamente el personal del hotel conocia nuestra informacion personal y el numero de cuarto donde estabamos y para colmo fuimos objeto de burla y sarcasmo cuando entregamos la porqueria de cuarto al siguiente dia! Despues de haber pasado una de las peores noches de nuestras vidas! Saquen sus propias concluciones y porsupuesto que no lo recomiendo en lo absoluto! No se a cuantas personas les hayan hecho lo mismo pero gracias a Dios nosotros no caimos en su trampa pero si nos hicieron pasar la.peor noche jamas volveremos a pisar este hotel y ojala y los duen̈os se enteren de las trampas que hacen sus propios empleados ! Y mi recomendacion es que no vayan a este hotel.jamas