staff was very kind

The bed was brick hard, one pillow which was very poor. The noise all through the night was horrendous. We did not sleep at all.

Excellent location. Very noisy hotels, guests shouting, slamming doors, singing into the small hours and nothing done about it. Fridge very noisy, one very thin pillow each and hot water practically non existent in shower

Room clean. Perfect for my stay

Good

Das Hotel ist alt und heruntergekommen. Die Möbel sind stark abgenutzt. Laut und sehr hellhörig. Den Schlüssel muss man immer an der Rezeption abgeben jeder könnte kommen und ihn nehmen / abholen. Sehr unsicher

Bel hôtel bien géré propre et confortable avec un personnel à l'accueil aimable. Une bonne surprise pour un hotel économique je reviendrai pour passer plus de temps à visiter tenerife. Merci

Great staff and super available

Central location, value for money, clean room. Perfect for a couple of days exploration of Santa Cruz.

Toujours bien

El hotel está muy céntrico, puedes acceder a el caminando, tienes restaurantes, tiendas y zonas turísticas muy cerca. A 10min de la playa las teresitas en autobús, a 5min a pie del mercado nuestra señora de África. El hotel bastante limpio, la habitación bastante amplia. pensaba que no iba a tener limpieza en la habitación pero resultó que si. Tiene una neverita pequeña para colocar cositas de refrigeración, agua caliente, cama super cómoda con almohadas cómodas también.

Just stayed one night before getting airport bus. Great central location & had room overlooking a courtyard so quiet at night. Desk staffed 24/7. Room clean & comfortable with ceiling fan & fridge. But no hair dryer & only 1 big & 1 small towel in a double room ( booked for 2) and no breakfast available ( although I think they would deliver something to your room).

Great location if you want to be in the middle of the night life

Enjoyed my stay. Staff were very friendly and super helpful.

Muy bien ubicado..limpio..excelente atención en el front desk..fácil para caminar a los distintos lugares que quieras ir dinner.shopping..cafe y panaderías..bella área..lo sugiero ♥️

Perfect, walking distance from the port, shops, restaurants and stores, very friendly front desk people

Nightmare started when I saw Cockroaches, first in the bathroom under toilet paper, then in the bedroom. Large and small. Old and dirty beds.

Very central, quiet and very convenient. I went back :)

It was tired, old fashioned, broken furniture and dirty. Wouldnt stay again

I like the fact that Santa Cruz is a real city where local people live and work and go to school, and not only for tourists; a good mix. I wanted to iron a shirt and was surprised to learn that they did not have a single iron anywhere in the hotel.