Clean room

Staff lovely and friendly rooms are clean but could do with a little modernising

Bar manager was fantastic and bar menu was good.

Clean room and easy check in

Room was clean and spacious although could do with shower heard

Wow what a room stayed in the Queen Anne suite would highly recommend it vast space a view to die for absolutely

I had the best night's sleep in ages, and the staff was excellent.

The hotel could be described as a simple, quiet, romantic getaway, however it is quite tired - needs TLC quite badly. Could benefit from a deeper clean (bathrooms), greater maintenance (lights, switches, sockets, windows), and upgrading (heating, TVs).

The staff were very pleasant and helpful. I had a comfortable sleep but the negative was that there was a plumbing issue in the morning so there were problems in the kitchen so we were unable to take a shower in the room and also unable have breakfast which we had paid for. Therefore, we checked out earlier than intended And drove home. When we called the hotel to say that we left and didn’t have breakfast, the member of staff just said oh,very sorry but it was only an hour and we did then serve breakfast. which I found very disappointing.

Actually so horrendous it’s laughable. The construction noises were insanely loud through out my whole stay and I had to jump over a pile of soggy towels and a bucket of water that was filling from a ceiling leak to get to my room. I actually can’t believe I paid over £100 for a room here. Insane

We had originally booked for two nights as I was having a operation,I checked in and then my operation was cancelled I explained to the staff and I've got to say the staff was amazing,really helpful and managed to move the un used night so that I can use it when my operation was moved to , the hotel has real charm and the room was very clean and spacious,look forward to our next night stay , thankyou for being so understanding

The place looks nice. But our room at the top floor was a bit disappointing. The bathroom does not have a good exhaust system. The power circuit from adjacent room disrupts our room’s electrical supply. The hotel food is nice and the team are very friendly and helpful.

Room was quirky, made a nice change. Very big with nice views

Comfortable room and a great small bar for an evening meal and an excellent breakfast in the restaurant in the morning.

fresh food and very friendly staff

Breakfast staff were excellent. Breakfast was excellent. We had a couple of complaints about the room. but overall stay was very good.

The friendly and helpful staff went out of their way to make our stay wonderful.

Room was freezing cold, door handle fell off. Staff were very helpful however and delivered radiators to the room. But it was not a cozy night.

Aweful , front of house aloof and unwelcoming

The room very good . All staff were polite and welcoming. Breakfast superb.