Kwong Yue
2.0
/10
Reviewed 562 week(s) ago
Hotels.com verified review
I reserved a triple room and fully paid I hotel.com. When I arrived the hotel , the receiptionist is unfriendly and insisted me paid again . I explained I paid already and he didn't listened.He even didn't check the system .
When I walked in the room and found it was a double room with a coach . The coach I guess was fit for kids better for a adult. No pillow and no blanket. It's really make me angry this time . I asked the receiptionist and he replied me :" why don't you do it by yourself. The coach is for your friends. " I really mad and yelling at him . " I'm not working in this hotel . This is your job ! No pillow and blanket. How can we sleep?
This is a terrible experience ever !!!
Read More


