This hotel is so bad, rooms smell and are old. There is mold everywhere bathroom, pool. The towels are so old and smell bad. We had a room with balcony, but the door was broken and couldn’t open. When we got to our room there was a dead bird on the balcony. This hotel is lock of maintenance. There is no WiFi in the rooms, only at the lobby. Very disappointed the pictures when booking shows a nice hotel.

My reservation didn't go through the system or perhaps rejected. we don't know at this point. Very disappointed knowing that I was traveling with family to an island. luckily we found a better hotel...

blah breakfast buffet, uninspired. ZERO internet in the rooms, first hotel in 10 years that doesn't have internet availabe in rooms, will never ever ever go back to this hotel simply because that is so simple a fix and yet they care so little about the guests they can't even provide that. no coffee maker, no refrigerator or microwave, its an econolodge on the ocean.

The bar personnel was exceptionally cool and professional One below average thing there is the internet wish is very slow and all over the place spotty including the room

A bit Run down no wifi in rooms

Experiencia completamente decepcionante y muy lejos de lo que prometen. Pagamos una cantidad alta por nuestra estadía y lo que encontramos fue un hotel viejo, deteriorado y claramente mal mantenido. La habitación tenía un olor a humedad horrible, no había wifi, el teléfono para supuesto room service no funcionaba, y las puertas de los balcones estaba dañada. El baño de la habitación lleno de remaches y reparaciones mal hechas, necesita renovación urgente. Los elevadores casi nunca funcionan, de varios solo hay uno, lo cual es absurdo para un hotel de este tamaño. Tampoco hay toallas para la piscina o la playa, algo básico en un hotel. El muelle que tiene hotel está todo roto y deteriorado. El desayuno incluido fue otra gran decepción: comida de mala calidad y muy poca variedad. Nada acorde con el precio que cobran. Intentamos comunicarnos para recibir atención y la respuesta fue mínima o inexistente. Honestamente, la relación precio–calidad es inaceptable. Esperamos que el hotel o la plataforma de reserva se hagan responsables y revisen esta situación, porque nadie debería pagar por una experiencia tan mala. Da mucha lástima que lugares construidos por Narcotraficantes el gobierno se llena de dinero atreves de ellos y no puedan mantenerlos.

El hotel necesita mejorar en muchas cosas, las instalaciones están muy deterioradas, el servicio muy regular, el restaurante no ofrece muchas opciones de comida, y también les falta personal, le doy dos estrellas porque tres trabajadores me atendieron muy bien en el bar, que de hecho no tiene muchas opciones de bebidas

Yes

Very very bad internet, hotel very old, needs remodeling

Todo estuvo muy bien muy buena atención y la gente muy amable

The hotel is in very poor condition and badly maintained. There was a strong odor throughout the property, and the floors of the room and bathroom were filthy, peeling paint. My room was dirty, with damaged walls that were literally about to fall off, and the bathroom was not properly cleaned. I had to leave and book another hotel because the conditions were unacceptable. The staff were polite and helpful, but unfortunately, their kindness couldn’t make up for the hotel’s poor and unsafe state. I would not recommend staying here until major repairs and deep cleaning are completed.

I liked the fact that it is located in an area that there's immediate access to the besch and pool. What I disliked is that the furniture in the rooms need to be upgraded, they were not up to standard. The safe deposit box was rusty and did not close, so I was unable to make used of it. The telephone was not working, and the water from taking a shower ran out to the bathroom floor. They do not have/carry washcloths (had to purchased my own). The lobby is beautiful and the entire staff are cordial and very helpful!

The hotel was good, just I have to say the wifi doesn't is enoght to the room only in the lobby, so I mean You have to go lobby all the tima for get some reception wifi

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Old outdated rooms No WiFi available Odors in room and bathroom made the stay extremely uncomfortable Pool walls with mold

Nice location

The balconies and bathroom are terrible, room 641 the tile are broken and the room are totally outdated, the pool and the pier are destroyed, there is no bathroom outside very inconvenience , is a beautiful property but its needs a lot maintenance and care, is a shame

Nice hotel and property. Small beach not the greatest but we werent very from from better ones

The food was no good

The property is located in the best area of the island, however it is very outdated