I was travelling with friends who had another room but had the same experience. There was a problem with the aircon and our room temperature was 26c. I reported this to reception and the chap went to another room to remotely set the temperature for me. In the mean time he suggested opening our window until the temperature became acceptable. If there was a problem with the aircon then why weren’t we notified on checking in? And why didn’t they set the temperature beforehand to 21c instead of leaving it at 26c? My friends had a similar experience and we overheard someone else at reception having the same problem. Also, there was no water in the room.

Quality and variety

Clean room Accepts dogs

Excellent choice with all the amenities expected for a modern traveler.

All ok

Great location, staff, breakfast, good bed and gym. Minus- unable to regulate room temperature?! + 25 c , unless you open the window to a noisy street.

The hotel was having some decoration work doing to it whilst on our visit. The work was contained, but we were welcomed by a lady who was using the hoover and didn’t stop and made us feel in the way! Breakfast: good New TV delivered one day in our room & woke us up as it was programmed with an alarm at midnight! Annoying ! We spoke to room service and the front desk 4 times over 2 days as our air conditioning stopped working. They kept saying they had fixed it & they hadn’t, also annoying. They should have followed up with us and checked. Otherwise a convenient location & clean hotel.

Room 1 was full of dust. Patting the quilt made the dust floating and causing a cough. Room 2 in addition to dust had hair in the shower and in bed. Obviously there is the problem with cleanliness. I don’t recommend the place. Checking in the lady was very pleasant but checking out very incompetent. Breakfast was nice and a lot of choices but it took a lot of time for the staff to clean the tables.

Good location. Brakfast was simple not fresh and it was deeply disappointing. It was Easter Monday morning.

Great hotel, walking distance to the beach and promenades. Great shops and restaurants around. Hotel offers great breakfasts. Great place for couples or families with children. Strongly recommended.

This day was for only one night. The beds were very comfortable. Beautiful kind gracious people. I thank you. I hadn't had any sleep for over 40 hours. It was what I needed to get the rest I needed. Thank you so very much

Three night stay on the German border ... with over a km of markets setup for the Germans. Hotel was comfortable and breakfasts were good.

This hotel is conveniently located directly on the main road coming from Usedom, just over the border. It is easy to explore the whole island from it, by bike or car.The room was modern, comfortable and spacious, nicely decorated. Top marks for the breakfast buffet and free parking directly in front of the hotel and welcoming front desk personnel. A line of small souvenir shops selling leather goods, etc, begins at the hotel and stretches all the way back to the German border. It takes about 15 minutes to walk to the beach promenade with numerous shops and some good Polish restaurants.

Bra frokost

Til prisen udemærket

Super fint stort værelse til familier

Helt ok

Ok

Vi kom på lördagen och bad om städning av rummet på måndagen men inget hände Påpekade ingen på tisdagen och fick äntligen städat efter tre nätter.

Zimmer etwas klein, aber sauber. Bett etwas zu hoch für meine 1,60 cm Körpergröße, aber sauber. Fitnessraum ausreichend und sauber. Personal freundlich. Frühstück ausreichend.