Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better place to stay. It is close to family mart, the Train Station, Sekicho Park, and many restaurants! The staff were very nice, even though there was a language barrier they were patient with me and helped me out a lot!

If it’s on an overnighter then it’s not bad but if you’re traveling with family and friends and looking for peace of mind and service then this is not the hotel for you. We were quite disappointed with the service and amenities of the hotel especially in such a beautiful country city. We were 2 families travelling in town for 2 days for site seeing and catch up with family. We checked in and the hotel rooms was very tired and quite small with bits of the decoration and parts of the wall was falling apart. I would say the breakfast was the highlight with different dishes offered each day and the self serve coffee station was a nice touch but that’s where it all ends. The staff didn’t speak English at all so trying to get information is hard. The securities of the hotel is not the greatest either where there is no safe in the room and they advise you to put your valuables at the front desk. When you leave each day you have to leave your room keys at the front desk which is a inconvenience and doesn’t give you a sense of security because everything is essentially in your room and to have to pick up the keys again afterwards is such a inconvenience. The mini fridge inside the room is also switched off when you arrive so be sure to switch it on and have it running before you put any drinks inside. Additionally with the rooms so small if you’re looking for a place to have a drink in the lobby there is no common area for you to hangout. They have a sign posted to not stay in lobby.

good

A bit of an old style hotel with manual locked doors. Still, clean and meets all rhe basics.

Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english.

Pretty good. Good value

Very close from JR station. Also close to Lake Suwa. The large public bath has natual hot spring water and almost anytime we can take it. The complementary breakfast is super rich. It's buffet and serving japanese and western, many kinds of dishes.

They wouldn't offer me a non smoking room which was very hard on my allergies. In general this place is quite old. Bed was pretty uncomfortable I almost would have preferred floor mat. The shower wouldn't stay consistent temp. Walking distance from the park though so enjoyed the location

Close to station, has a sizable grocery nearby.

Too far from train station Very inconvenient First impression when arrive for Check in, a elderly lady was not friendly and unprofessional

Hotel Route Inn Kami-Suwa is an old-school style hotel that is close to Suwa lake! Inside you will find an indoor Onsen where you can bath in certain hours. In the morning you get complimentary American-style buffet for breakfast. The building is old and so are the staff, but there still is charm coming from this Hotel.

bed is hard, so I'm tired when I woke up.

Everything was great except wifi. Wifi didn't work while I was staying. It was just one night and I had data roaming package so it was ok.

By Japanese standards it wasn't the cleanest, but compared to hotels in most countries it was still exceptional. There was a stain/spill on my duvet cover and a few areas needed a good dusting. Bed and pillow were a little hard (in typical Japanese fashion, but with no alternatives on hand). Hotel is close to Kami Suwa Station, in a quiet area, great for visiting Lake Suwa

快適に過ごせました。

朝食は種類は多くはなかったですが、味は濃くなく美味しかったです。スタッフの方の対応も親切で笑顔で接して貰え、気持ちよく会話できました。 ただ、古いこともあり、良くない点がいくつかありました。 部屋のユニットバスの蛇口が、温水と冷水の２つに分かれていて、温度調節が難しい。 ダブルベッドの部屋なのに椅子が１つしかない。 カーペットは古くて清潔でなさそう。 ロケーションは良いので、内装をもう少し新しくしてくれると、快適に過ごせます。

ルートインならではの、ご当地グルメ的な朝食を期待していたのですが、それらしい食材が無くて残念でした。 時期的な問題かとも思いますが、特色のある食事を期待します。

古さは感じる

朝食に果物がなかった

Helt fint og rimelig hotellopphold. Veldig bra med onsen!