The only slight let down during the week we stayed was only one lift out of two working. Apart from that everything else was perfect. We look forward to returning.

it was in a very good location, 15 minute walk away from the main town but still had some shops and bars near to the hotel. very clean, good selection of food. Only thing was the pool could do with a good deep clean and tiles need a freshen up but other then that everything was perfect

This was our second time staying at this hotel. The number one issues that we had was parking. Last year when we stayed there was ample parking. This year for whatever reason they decided to implement 9€ parking fee for a section of the parking area inconveniencing guest who have mobility issues and not to mention the set up took away 4 spots! If parking is an issue for staff and hotel guest the staff should be shuttled, thus creating room for paying guest. Additionally the hotel should provide a tag for guests who have cars to be able to get in and out of the parking.

Average hotel. Big. Clean but noisy between rooms. Average food.

Large all inclusive hotel very close to the beach with nice rooms, several pools and food options. Personnel very welcoming and agreeable. Good location.

Terrific hotel no complaints staff excellent would stay there again

We were fortunate to be able to find a room when arriving a day earlier than planned. The property is lovely outdoors, very friendly staff in the restaurant. They were shocked for a last minute booking so it was a slower check in. We didn’t arrive on the best day, a strike for hotel employees was creating havoc. We didn’t have great meal experiences. Paper plates, plastic cutlery and no wine available. The room was very tired with minimal amenities, uncomfortable bed and pillows. The pool was closed at 6.

Everything went so smooth. They were able too check me in early, which after an overnight flight appreciated. Breakfast/ dinner are included and drinks are reasonably priced.

nice hotel

Fantastic

This is a lovely hotel in a very nice place. The only downside is the large number of steps to access the beach and boardwalk- it may not suit senior citizens, it was a bit of a struggle for my eighty year old father. We bought some really nice local wine, but the hotel would not let us drink it anywhere except our room, even when we offered to pay a corkage fee.

the front desk female manager, blonde lady extremely rude

The manager at check in is extremely rude

Lovely place and the beach club shared with the Riu Palace was nice. My gripes were that I’d booked on the strength of gym reviews - the gym is pretty poor in terms of equipment and had lots of machines out of order; I also think it is pretty shocking to charge for rental of the safe in the room.

Really nice hotel with seperate beach club, child free. Food was excellent and staff so efficient.

The hotel is in a great location, a short distance from El Duque Sur and only a 20 minute walk to La Caleta. It is spotlessly clean with very service and facilities. We stayed half board and whilst the breakfast offered a great choice and catered for all tastes, the buffet-style evening meal was very disappointing, as was the meal in the Spanish restaurant. If it was available, we would choose to stay bed and breakfast. All-in-all, a very good hotel that we have re-booked for next year.

It was little noisy,I heard TV from other rooms, not always good room service. Breakfast very good and also the dinner.Amazing 2 swimming pools and bar service there.

€250 euros for a 2 night bed breakfast and evening meal. Breakfast was good enough, bed was comfy, dinner was satisfactory. What more can you ask for. Good price, clean, friendly, comfy bed, nice food.

Lovely pool area and good location. The check in took ages as they make you sit down whilst messing about with your passport and then ask you to come to the desk again later- a real faff after a long flight.

Hotel is dated, rooms are old, paint on walls is chipped. Lobby staff was quite dismissive at times. I would not stay at this hotel again as the area has other far better choices for similar price. Lobby staff were cold and unbothered...some might say rude.