Clean room. Extremely helpful and friendly staff. Speaks English. Quiet and peaceful.

This ryokan is an absolute dream come true. I highly recommend booking multiple nights in a room with a private onsen, especially if you have tattoos and would otherwise miss out on the essential experience of hot springs in Japan. Also, the kaiseki dinner was one of the most incredible meals of my life. The staff are very accommodating and kind. To all of you: thank you so much for having us!

Excellent place to stay for relaxation and enjoyment

Gorgeous property, delicious food, gracious and kind staff. Our stay at Sumiya was a dream! We feel relaxed and restored! Thank you so much!

If I could give this place 10 stars I would. An incredible experience that I will always remember. I cannot think of anything that was not exceptional.

This was my family’s first Japanese osen and I hope it will not be the last. The property was very clean and charming. The shuttle to and from the train station was convenient but didn’t start until 9 am and ended before 6 pm. However, the taxi fare was ok and we only needed to use it once during our two night stay to get back from sightseeing in Kyoto,’. Both dinner and breakfast were delicious and, I think, very traditional Japanese food. The hot springs were at the perfect temperature. Our futon beds were comfortable. Overall, our stay was immensely relaxing. If you are looking for a very traditional, serene Japanese experience,, at least from the perspective of an American, I believe you will find it here.

Amazing traditional Japanese experience

Amazing experience would book again

Room was very clean and services are excellent

All good

Our stay at this ryokan was nothing short of phenomenal - we were treated so well, the food was varied and delicious, and the grounds are extremely beautiful. If we get the chance, we’ll definitely be coming back.

good

Our full dinner option was nothing short of fantastic. The breakfast was amazing as well. All of the staff were friendly and attentive. Our private onsen was open to the outdoors and lovely.

Amazing all around if you want to use the spa service you'll have to plan in advance

A MUST STAY! As soon as you arrive, you are treated like royalty. The staff are truly incredible, and speak good English. The rooms are spacious and quiet. The private outdoor onsen was very relaxing ($35ish for 45 mins), the bed was comfy and the breakfast nice and fresh. I opted for the Kaiseki dinner and although very fresh and overall nice, it was quite pricey and I’m actually not a huge seafood lover so if you aren’t, I wouldn’t recommend. I loved my one night stay - I wish I had stayed another night! 100/10!

Excellent food, super friendly staff, amazing place, highly recommend!

The breakfast was amazing! Me and my friend had the Japanese style for the two days we were there and did an amazing job prepping us and giving us a tour of our room.

This place was an absolutely godsend for our group after an intense week on our feet walking around Tokyo and Osaka. The staff were incredibly welcoming, the food delicious, and the onsen baths deeply relaxing. Also loved their gift shop! We want to come back for sure.

We had a great time here

Very kind and attentive staff. Everything was clean and very comfortable for us.