Nice spacious room and the location of the hotel is very central. Breakfast was mediocre and needs a general upgrade (even for a 3 star hotel)

What made this hotel especially good was the staff. Christina was super helpful and went well beyond expectations top help us try and locate a hotel in the area for one night more than what we had booked. Hotels in the area were sold out but she found a solution for us.

Very friendly and helpful

Quiet area. Room cleaned and fresh towels daily. A bit dated in appearance but bed comfy and shower good

Beds were terrible felt like spring are coming out

Staff were friendly but hotel need a up date put power plugs in one area socket came out it was clean but some need to be repaired

The only really annoying thing was not giving me the safe key, when I asked for it. They also did not fix the broken loo seat.

Good price for decent accommodation, 22 minute walk to Termini

We had a mixed time, to be honest. The staff were very nice and helpful, the breakfast was fine. We liked the local area, because it wasn't too touristy, and the market was great. The accommodation, on the other hand, was tired. The lights fused when we plugged in an international adapter. The shower was operated using an ordinary screw. The bath seemed to be held in place with sealant and the carpets were very worn in the public areas. But by the end of our stay we were quite fond of the place. People need to bear in mind it is a long way (30 minutes to an hour's walk) from the main sights!

It wasn't the best but manageable.

It's the middle of summer and after flying 24 hours from Australia and after exploring the city all day, I just want to relax in a cool room booked via Expedia. Unfortunately for me, the air conditioning at LH Lloyd Rome does not work. All the receptionist can tell me is "sorry" which is not a solution when it is 29 degrees inside your room and not what you expect from a 3* hotel in a European capital . At 5pm she says "wait a bit longer" but temp never goes down. The manager has been made aware but is not onsite, cannot offer any solutions such as reimbursement. I've been to 40 countries, this is one of the worst accommodation experiences. At midnight, temp dropped to 28.3, but then when I turn on the TV and move around, order down food, it is now back to 28.6..... so am I supposed to wait just a bit longer, until I checkout at 11am perhaps? This seems like a 1 star hotel, not a 3 star! It is cooler down in the lobby, perhaps I should take a pillow and sleep down there?

It feels a bit dated but otherwise a good place to stay.

Pretty old, toilet clogs, no air conditioning. But the service was nice

The staff was very friendly and helpful. Since I arrived early in the morning, they allowed me to leave my luggages in a storage inside the hotel until the check in time. The room was clean but a paint and new furnishings could help. The only disappointment was the bathtub. It was very small, like 2 X 2 and you almost fit, but I guess that’s the way in Italy. A lot of options to dinner and a lot of options for buses. Very safe to walk at night. I had to extended my stay for 2 more days and they gave me even a better rate than the original. Overall, is a great pleads to stay. I will definitely will stay again.

Good hotel in city Center.

We’re just staying one night before leaving Rome at room 305. My husband took a shower right after we checked in and found the shower tub draining was blocked. Room was closed to streets and noisy. Air condition doesn’t work

The hotel is nice. It's convenient, because it's across the street from a bus stop, and it's about a 15 minute bus ride to the city center. It was about 105% when I was there, so the location of the hotel was a plus. It's also a block away from a coffee shop. Customer service was there, if needed. The front desk staff was friendly, and spoke English to me when my broken Italian wasn't cutting it. Overall, a nice stay. There's also a mini fridge for you to store water bottles, or takeaway food. For the price, I have no complaints. Plus they were the only hotel during my Europe trip that changed the towels daily, provided us new soap and shampoo.

I've stayed at this hotel several times now and I am always happy when i stay here.

It's OK for the price, but they could do a lot better with minimal effort. Obviously, they are not interested...

Room nice and spacious for two people. Simple decor. Great location. Very pleasant terrace to sit out in for breakfast.