9.0
Exceptional
From 156 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about Sapa Elegance Hotel
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Distance to City Center (4)
Family Friendly (4)
Staff Friendliness (4)
Wifi (4)
Check-in/out Time (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Surroundings (3)
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Traveler Reviews Sapa Elegance Hotel

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40
Customer reviews
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Actually when we arrived, the hotel was being repaired. But the hotel admin was very kind, we were moved or looked for another hotel. With a very nice view and vibes of the hotel. I swear this was a really pleasant experience staying at that hotel
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Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Great stay at a well-located hotel! I had a really pleasant stay at Sapa Elegance Hotel. Although I arrived in Sapa around 5 a. M. And had to wait about an hour for early check-in, the staff was accommodating. Just a heads-up: early check-in costs an additional 300,000 VND per room. I booked a family room for 4 guests, and it was very spacious—with 2 single beds and 1 double bed, perfect for a group or family. The location is excellent, just a 5-minute walk to Sun Plaza Station, which makes it super convenient to explore the area. Overall, it's a clean, comfortable hotel with a great location and helpful staff. Definitely recommend!
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Highly recommended to stay here, very quiet atmosphere, clean place, friendly and helpful staff. 10/10 ⭐.
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Ee Lee C. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
Friendly staff. Speaks good English 👍.
1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
One of the bests in Sa Pa. If you don't know, now you know.
1 people find it helpful
Jones
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Excellent, large room, delicious food, and viewing in the balcony.
1 people find it helpful
Anna A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
Stafnya sangat ramah, servicenya sangat menyenangkan serasa di rumah sendiri, makanannya enak sekali, kamarnya bersih dan nyaman, stafnya sangat membantu. Thank you Ms. Phuong.
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Kanyarat T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 87 week(s) ago
ห้องสะอาดพักผ่อนสบาย วิวสวย อยู่ศูนย์กลางที่กินที่เที่ยว พนักงานต้อนรับบริการดีมากช่วยเหลือทุกอย่าง เป็นกันเองสุดๆแนะนำเลยค่ะ
1 people find it helpful
Anna
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
We are family of 5.1toddler and 2kids. Get family room in this hotel. Is connecting room with 1big bed and 2 single bed in another room. Is very cheap. This hotel was walking distance to SAPA station/Sun Plaza and SAPA center. Earlier we only plan to stay at this hotel 1night only. But because her kindness. How the way she treat us. Made us so comfortable. Feeling like is a home. So we extend our stay at this hotel and at SAPA. Cool weather. Warm people. Leaving a great memories for us. Will miss you so much Ms. Phuong. Love from Indonesia.
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1 people find it helpful
Anna
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
First day we arrive at 6am. This hotel provide a toilet for visitor to used before we can check in. We are travelling with 3kids. Got family room. 1queen bed and 2single bed. With connecting door. This hotel are super cheap and the staff are impressive. Especially. Ms. Phuong. Not only pretty. She have very good heart and help us so much about SAPA information. Family stay here was feel like home. The distance to SAPA station to cable car fansipan only walk distance. Near by only. Near by sapa center. Market. And easy to have food and many shop here. We are so comfortable with the people in this hotel. The only reason we are extend this hotel is. Her kindness. Will miss this city and her so much. Hope to meet her again oneday. Love from Indonesia Ms. Phuong.
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2 people find it helpful
Vo Trong N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 89 week(s) ago
Satisfied. Price ok 850k/night room with 2 single beds. The book room is clean, comfortable, and spacious. Central location in Sapa near Stone Church, Sun World hotel, near restaurants. Friendly hotel staff Will come back
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2 people find it helpful
Anh D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
The room is large and airy, although it says 25m2, I find it spacious and comfortable, clean, full of hot water, the air conditioner is a bit weak but it's not very hot in Sapa so I don't use it, the receptionist is also polite and cheerful, There is a small slope to climb before getting to the hotel, but it's not too high. From the hotel to the center, it's very close so you can walk comfortably. The breakfast options are a bit limited, but because it's free, I think it's okay. I prefer going to the center to eat and cafe, so I rarely eat breakfast at the hotel. Next year, if I come back to Sapa, I will book this hotel again :)
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Dương P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 121 week(s) ago
Clean hotel, super friendly staff. Going out with a family or a couple is convenient because there are many types of rooms, like I choose a double room that is spacious and comfortable. Getting up late in the morning and having breakfast at the hotel is also delicious :)) It is also convenient to travel to many famous tourist destinations. Next time I come back to Sapa, I will definitely book again,
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+5
2 people find it helpful
Accommodation's Reply
10 May 2023
Thank you October girl, thank you for choosing and coming to Sapa Elegance hotel during your last vacation. Wishing you both good health , happiness and success in life and work . The hotel will try to improve the service better in the near future , hope to welcome you back soon with your family , friends . friends, colleagues. One more time thank you very much ! Ms.Phuong Receptionist
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Vu Duy M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 126 week(s) ago
Tất cả mọi thứ đều tuyệt vời !!!
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Tran A. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Khách sạn khá ổn, đồ ăn sáng khá ngon. Gần trung tâm, giá hơi cao xíu
2 people find it helpful
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Kiều P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 259 week(s) ago
Clean hotel room, enthusiastic reception. worth going back.
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6 people find it helpful
Ho Huynh H. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 267 week(s) ago
The hotel is located in the heart of Sapa love market, convenient to Ham Rong, climbing station. The staff was extremely friendly and enthusiastic, recommending the place was delicious. I gave 9/10 because my room has only yellow light so it's a bit dark.
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4 people find it helpful
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Dharma P.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 294 week(s) ago
nice views from our room, good breakfast
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Annita S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 299 week(s) ago
Great place to stay in Sapa, nice and clean room. Me only two people with friend and got a family room with 4 beds, clean and very nice reception woman. She let us used the bathroom even we had not check in because if the morning bus and let us kept our luggage before check in. Great breakfast, love it. The location near the sapa station... Really enjoy stay here. Thanks you
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Tuan Tuan
icon-origin-TRAVELOKA
5.1
/10
Reviewed 306 week(s) ago
poor service staff, exchanging with customers with incomplete accurate information
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4 people find it helpful
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