Good breakfast, helpful staff. The rooms werekept clean.

very friendly and acomodating staff.food was very good

We stayed for a week and we were met with excellent customer service, friendly staff and an extremely clean room and hotel. The room had good air-conditioning that was adjustable and the local metro is a short walk away with a water fountain on the route(if you know anything about Rome make use of these they are great). The hotel even made airport taxi reservations for us. We had a very good experience at this hotel and would recommend for a quiet space to rest whilst visiting Rome.

No elevator. You walk through a maze to get to your room.

Staff very helpful where to get a ride to the nearest shops. Very welcoming and accommodating. Provided extra pillow as requested. My wife & I enjoyed so much selections on breakfast. Thank you to all wonderful staff and to the guy in kitchen when my wife requested tea even late at night.

Quit and clean corridors, free breakfast has healthy choices. Room is spacious and bathroom is clean.

Perfect hotel

Lovely hotel, Very friendly staff. A little far out from central Rome though.

Very good hotel

Overall a nice place to stay if you are in the area.

The staff were very friendly and helpful. The metro was only less than 10 min away (walking). The rooms were clean and comfortable.

Staff was very friendly. Morning breakfast was very good. But two issues: 1) bed was very stiff (along with the pillows) 2) No hot water for 2+ days. Something to do with the boiler not working.

Very friendly service. Good breakfast. Comfy bed. Very small shower. A/C was only heat, and to cool room with window open let cigarette smoke in.

Good for the price

Genuinely, was shocked at the bad reviews for this place. Hotel Artis was the BEST experience in Rome. SUPER short walk to the Metro Station which can get you to anywhere in Rome in minutes, great staff (who speak at least two languages), great coffee, spritzes and more. Hotel Artis is the SPOT!

Hotel was fairly good & the area is quiet, but far from central Rome & Leonardo Da Vinci International Airport.

All is fine

False promotion of a hotel, its not 4 star hotel, this hotel don’t even qualify for 1 star. Its a cheap, low grade hotel. If you are coming for tourism than the hotel location is extremely bad. There is nothing around only old ugly residential buildings. No bus, train station is 2 km away 15 min walk. Hotel don’t serve food except breakfast in the morning, there are no restaurants nearby, you have to ride a taxi to go to nearest restaurant. And the hotel receptionist also not welcoming, can’t speak proper English that’s ok but he reluctant to help, extremely poor service.

Hotel was clean, comfortable but basic at good price.

Great people !